Support Engineer jobs in Germany

In this role, you manage IT infrastructures, analyze technical requirements, and develop solutions while also providing 1st and 2nd level support and configuring and administering servers and networks.

• Microsoft 365

In this role, you assist employees with technical questions and issues regarding hardware and software, perform troubleshooting in the ticket system, and actively participate in optimizing IT services.

• Office 365
• Microsoft Teams
• Windows
• +1

In this role, you will support employees in First and Second Level IT support, analyze technical issues, install systems, and manage user accounts and permissions by effectively documenting requests in the ticketing system.

• Windows

In this role, you handle technical inquiries in First-Level Support via phone and email, analyze issues, document processes in the ticket system, and maintain knowledge management to provide comprehensive user support.

• Microsoft Word
• Microsoft Office
• Microsoft Excel
• +2

In this role, you support customers with technical inquiries regarding the TwinCAT automation software, analyze issues, create solution proposals, and conduct training sessions.

• PLC
• Beckhoff TwinCAT

In this role, you assist employees at both locations with IT issues, record and process support requests, and set up Windows workstations and Microsoft 365 applications.

• Microsoft 365
• Windows
• Entra ID
• Active Directory
• PRTG
• TCP/IP
• DHCP
• DNS
• +5

In this role, you handle complex 2nd level tickets and clearing cases in market communication, focus on process optimizations, and ensure sustainable solutions in close communication with market partners.

• HubSpot
• EDIFACT

In this role, you analyze IT issues, handle support tickets in 1st and 2nd level support, set up Windows clients and mobile devices, while actively communicating with stakeholders.

• iOS
• Windows
• Active Directory
• Microsoft 365
• Android
• Microsoft Intune
• Entra ID
• +4

In this role, you will manage the IT workplace infrastructure, support users in 2nd level support, and optimize the network infrastructure with LAN/WLAN/WAN technologies as well as global IT projects.

• Microsoft Intune
• Windows
• LAN
• WLAN
• SCCM
• VPN
• DNS
• +3
• +4

In this role, you will handle technical customer inquiries about system solutions, configure them remotely, analyze issues, perform software updates, and take on on-call duties.

• Microsoft Office

In this role, you ensure smooth IT operations, handle issues in first-level support, and set up and actively maintain clients and mobile devices.

In this role, you provide telephone support for the commissioning and maintenance of drives and controls, address technical inquiries from customers, and develop tailored solutions in control technology.

• Microsoft Office
• SAP

In this role, you will provide comprehensive IT support across BMG’s European offices, focusing on O365, JAMF, Active Directory, and video conferencing services to ensure optimal workplace efficiency.

• Microsoft Intune
• Confluence
• Office 365
• Active Directory
• Jamf
• Microsoft Teams
• Okta
• JIRA
• Zoom
• +6
• +7

In this role, you will manage the IT infrastructure across various sites, administer networks, and conduct backups. You will also provide 2nd level support and implement new IT components in a production environment.

• Active Directory
• Windows
• Microsoft Exchange
• Windows Server
• Fortigate
• Enterasys
• Palo Alto Networks
• Extreme Networks
• +5
• +6

In this role, you handle the acceptance and prioritization of incidents and service requests, find solutions for hardware and software issues, and set up new workstations.

• Microsoft Intune
• Windows
• Microsoft 365
• Entra ID
• +2