Job
In this role, you manage IT infrastructures, analyze technical requirements, and develop solutions while also providing 1st and 2nd level support and configuring and administering servers and networks.
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Job technologies
Your role in the team
- You implement, operate, and maintain IT infrastructures for our clients and handle technical troubleshooting.
- You analyze technical requirements and develop suitable solutions for our customers.
- You support users and customers in 1st and 2nd level support.
- You install, configure, and administer servers, network components, and IT applications from various vendors.
- You analyze and resolve complex technical issues and requirements.
- You are responsible for reliably documenting requests, solutions, and system changes.
- You will contribute to optimizing and further developing our service processes.
- You ensure a reliable, high standard of quality in IT operations and customer support.
Our expectations of you
Education
- Completed vocational training in IT, e.g. as an IT specialist (m/f/d) for system integration, or an equivalent qualification.
Qualifications
- Good to advanced knowledge of networking, as well as in at least one of the following areas: Microsoft 365 / M365, storage, virtualization.
- Manufacturer certifications are desirable, but not required.
- You work reliably, independently, and with a solution-oriented mindset, and enjoy being part of a team.
- A valid Category B driver's license is required.
- Good command of German, both spoken and written.
Experience
- Initial or several years of professional experience in a comparable role.
- Experience with different vendors and IT infrastructures is an advantage.
What we offer
- Flexible working hours and mobile office arrangements in coordination with your manager.
- Discounts through the “Corporate Benefits” portal.
- Free drinks & fruit.
Benefits
Work-Life-Integration
Food & drink
Job locations
About your employer
As a digital transformation partner, CANCOM accompanies companies into the digital future. We help our customers reduce the complexity of their IT and expand their business success through the use of state-of-the-art technology.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Industry, Production · Consulting
Employer reviews
- Engineering
- 2.6
- Working conditions
- 4.2
- Career growth
- 2.8
- Team culture
- 3.7
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