Job
In this role, you will support employees in First and Second Level IT support, analyze technical issues, install systems, and manage user accounts and permissions by effectively documenting requests in the ticketing system.
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Job technologies
Your role in the team
- You support our employees with first- and second-level IT support.
- You analyze IT issues and resolve incidents on-site or remotely.
- You install and maintain computers, software, and operating systems.
- You manage user accounts, access, and permissions.
- You document requests in the ticketing system and improve our IT processes.
Our expectations of you
Education
- Training in IT or a comparable qualification.
Qualifications
- Good knowledge of Windows, hardware and software, as well as common IT systems.
- You quickly identify technical problems and find suitable solutions.
- You work independently, are helpful, and speak German very well.
Experience
- Professional experience in first- and second-level IT support.
What we offer
- A secure job with long-term prospects.
- A diverse IT environment with varied responsibilities.
- An experienced team that works closely together and supports one another.
- Short decision-making processes and room for your own ideas.
- Joint events and our festival calendar throughout the year.
Job locations
About your employer
Als Full-Service Advertising and Media Agency, we have been providing our customers with a comprehensive range of services for 15 years. Our focus is on print and online media. We develop tailor-made, efficient advertising concepts and effective communication strategies.
- Established Company
- Onsite
- Advertising, Marketing, PR · Media, Publishing
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