Job
In this role, you provide telephone support for the commissioning and maintenance of drives and controls, address technical inquiries from customers, and develop tailored solutions in control technology.
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Job technologies
Your role in the team
- You provide telephone support for the commissioning and maintenance of our drives and control systems.
- Enjoy advising our national and international customers, specialist dealers, and service technicians on all technical questions relating to control technology.
- You develop customized solutions for technically challenging installation scenarios.
- Documentation of processes for internal information management.
- You support the adjacent departments with materials documentation.
Our expectations of you
Education
- Successfully completed vocational training in electrical engineering, as well as further training to become an electrical engineering technician or master electrician.
Qualifications
- You impress with your in-depth expertise in control and motor technology.
- Good technical English skills, both written and spoken, are an advantage.
Experience
- Ideally, you have already gained some initial professional experience in customer service and electrical control engineering.
- Confident use of SAP or other ERP systems, as well as sufficient experience with Microsoft applications.
What we offer
- Structured on-the-job onboarding.
- Targeted, personalized training through the Hörmann Academy, either in person or via e-learning.
- Flexible working hours and flexitime, attractive benefits, and 30 days of annual leave.
- We offer you vacation and Christmas bonuses, as well as an occupational pension scheme (MetallRente).
- JobRad – Lease the bike of your choice.
- Free employee parking.
- Regular feedback and open communication.
- Sustainability and social engagement are close to our hearts.
Benefits
Work-Life-Integration
Higher take-home pay
Health, fitness & fun
Job locations
About your employer
SEUSTER KG is a traditional family-owned company based in Lüdenscheid, specializing in the development and production of high-speed doors for industry, logistics, and manufacturing. Their product range includes interior and exterior doors, spiral doors, and machine protection doors, which are distributed internationally.
- Established Company
- Onsite
- Construction, Real Estate, Building Services
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