3rd Level Support Jobs in Germany

In this role, you will plan and develop cross-system IT solutions, manage core systems, and optimize business processes while assessing and mitigating security risks.

In this role, you will plan and manage complex IT infrastructure projects, conduct migrations, and implement virtualization solutions and backup concepts. You will analyze existing systems and provide support in 3rd-level troubleshooting.

In this role, you ensure the smooth operation of the Coupa purchasing solution, handle user inquiries, support configuration, and act as a liaison between departments and IT.

In this role, you will handle technical inquiries in 2nd and 3rd level support, assist in IT projects, and maintain the knowledge base, collaborating closely with account managers and developers.

In this role, you will be the technical liaison for the Account Manager, handling complex IT requests, managing projects, and maintaining the knowledge base.

In this role, you analyze customer requests, reproduce errors, and provide support in 1st and 2nd level. You optimize EDI solutions, manage IT documentation, and enhance complex business processes.

In this role, you analyze and resolve technical inquiries in 2nd and 3rd level support, assist users with software issues, and document solutions in the knowledge base to enhance service quality.

In this role, you will take responsibility for the operational management of a SaaS private cloud infrastructure and actively work on optimizing performance, stability, and security.

In this role, you take responsibility for the technical infrastructure of our SaaS Private Cloud, optimize its performance and security, and actively support the development and implementation of innovative infrastructure projects.

In this role, you support customers in 2nd/3rd level IT support, solve complex issues, perform installations and updates, and participate in the planning of IT projects.

In this role, you will integrate new clients into existing IT processes, manage Windows Server environments, and oversee Active Directory and network infrastructures while developing service concepts.

In this role, you will plan and manage complex IT infrastructure projects, execute server and network migrations, and implement tailored VoIP and backup solutions.

In this role, you will be responsible for administering servers, integrating security features, and acting as a point of contact in 2nd and 3rd level support for software and hardware inquiries.

In this role, you handle 3rd Level support, troubleshoot issues, maintain servers and networks, integrate security features, and develop new solutions for network operations.

In this role, you will handle IT issues in 2nd and 3rd level support, develop creative solutions, and document processes to optimize system availability for clients.