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IT Systems Engineer - 3rd Level

Job

  • Level
    Experienced
  • Location
    Cologne
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will tackle complex IT operations challenges, plan and manage individual Microsoft 365 and Azure environments, execute migrations, and support the service team with technical queries and automation tasks.

Job Technologies

Your role in the team

  • You take on the complex cases in system operation – everything where colleagues from 1st and 2nd level support reach their limits – and you plan the environments that are managed there daily.
  • From Microsoft 365 and Azure to networking and security, you are responsible for the IT of our medium-sized clients.
  • At comito, you don't work on a single system but on many: each customer environment is built individually, and that's exactly what makes it exciting.
  • Operation and further development of our clients' Microsoft 365 and Azure environments.
  • Planning and executing migrations: from on-premises to the cloud, between tenants, during IT carve-outs.
  • System operations in daily business - Active Directory and Entra ID, network, backup, endpoint management, security.
  • 3rd-Level Escalations from the Service Team: In-depth analysis in established environments, even if documentation has gaps.
  • Professional support for Service Engineers: You are the point of contact they turn to when they encounter issues.
  • Automation of repetitive tasks, for example via PowerShell.
  • Technical contact person for your clients: You know their environment, and they know you.

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Our expectations of you

Qualifications

  • Good knowledge of Microsoft 365, Active Directory or Entra ID, networking, and IT security.
  • Willingness to continually familiarize yourself with new environments.
  • The ability to explain technical matters in a way that non-technical people can understand.
  • Interested in taking responsibility and developing your professional skills.

Experience

  • Extensive experience in the system administration of Windows server environments.

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What we offer

  • Two days of home office per week - guaranteed, not "by arrangement".
  • Free training courses and manufacturer certifications.
  • Performance bonus in addition to the fixed salary.
  • Owner-managed, debt-free, and growing – no investor pressure looming.
  • Job ticket or company parking, depending on how you commute.

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Benefits

Work-Life-Integration

Topics You Will Work On

Job Locations

  • Location Cologne

    Nordrhein-Westfalen

    Germany

About Your Employer

comito solutions GmbH

comito solutions GmbH

Als Full Service IT Dienstleister bieten wir bereits seit 2002 passgenaue IT-Lösungen für Ihr Unternehmen. Egal ob Expertenwissen, Support oder IT Outsourcing, für fast jede Fragestellung haben wir eine gute Antwort parat. Sie haben ein Problem – wir erarbeiten die Lösung dazu.

Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
Logo comito solutions GmbH

IT Systems Engineer - 3rd Level

Location
Cologne
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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