Job
In this role, you analyze complex IT issues in 2nd and 3rd level support, set up security solutions, and administer systems to manage IT security incidents and close security gaps.
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Job technologies
Your role in the team
- You analyze and resolve complex IT incidents in 2nd- and 3rd-level support.
- You analyze EDR/XDR, email security, and monitoring alerts and handle IT security incidents.
- You configure and administer firewalls, access points, VPNs, MFA, and endpoint security solutions.
- You identify, assess, and remediate security vulnerabilities and manage patches and vulnerabilities.
- You administer and support Windows servers, Active Directory, Microsoft 365, and Microsoft Entra ID.
- You manage virtualization environments such as Hyper-V and VMware.
- You administer and monitor network components such as switches, Wi-Fi, and firewalls.
- You monitor data backups and perform data recovery when needed.
- You support and advise our customers on technical matters.
- You document IT systems and technical processes.
Our expectations of you
Education
- You have completed vocational training as an IT specialist in system integration or hold an equivalent IT qualification.
Qualifications
- You have in-depth knowledge of Windows Server, Active Directory, and Microsoft 365.
- You have a good understanding of networking technologies (TCP/IP, DNS, VLANs, VPNs, and firewalls).
- You have knowledge of IT security and common cyber threats such as phishing and ransomware.
- You work independently, in a structured manner, and with a solution-oriented approach.
- You are customer-focused, communicative, and enjoy working as part of a team.
- You have very good German skills and good English skills.
- You have a Class B driver's license.
- Ideally, you also bring:
- Experience with WatchGuard and SonicWall firewalls
Experience
- You have at least three years of professional experience in 2nd/3rd-level support, ideally at an IT systems integrator or managed service provider.
- You have experience with firewalls, access points, MFA, and endpoint security solutions.
- Experience with EDR/XDR solutions, ideally SentinelOne
- Experience with PowerShell scripting
What we offer
- A secure job with a permanent employment contract
- A full-time position with 39 hours per week
- 30 days of vacation
- Hybrid working with the option to work from home
- Company pension scheme
- Quarterly profit sharing
- Support for professional development and certifications
- Workplace health promotion through Wellpass
- Modern technical equipment
- A collaborative team with short decision-making processes
- Regular team events
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Weser-Ems Dataconsulting GmbH (WESCON) is a renowned IT system house based in Stuhr, Germany. The company offers a wide range of IT services for medium-sized businesses, including IT infrastructure, IT security, cloud solutions, and managed services. WESCON assists its clients in planning, implementing, and maintaining their IT systems.
- Established Company
- Internet, IT, Telecommunication
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