Support Jobs in North Rhine-Westphalia

In this role, you ensure second-level support for POS systems in the DACH region, install and configure hardware, handle technical inquiries, and support staff in daily operations.

In this role, you will be the first point of contact for IT inquiries, handle 1st-level support requests, analyze and resolve IT issues, and manage Windows clients along with the organization of IT equipment.

In this role, you manage network administration, configure active network components, perform troubleshooting, and are responsible for LINUX administration and network management.

In this role, you will actively participate in IT support, handling the setup of modern workplaces and managing access rights while analyzing issues and assisting users through remote support.

You support our medical practices in 1st level support, ensure compliance with infrastructure standards, and optimize existing IT systems through configuration and automation.

In this role, you advise law firms on the use of the software AnNoText and Kleos, focusing on enforcement and RVG billing, as well as analyzing and resolving support inquiries through various channels.

In this role, you will ensure exceptional end-user support, analyze technical issues, configure network infrastructure, and improve IT processes using a variety of technologies.

In this role, you will provide exceptional end-user support, conduct troubleshooting, manage device lifecycles, and configure network technologies such as VoIP and cloud applications.

In this role, you will support clients in immigration processes, perform technical analyses, develop scripts, and enhance software solutions to ensure efficient operations.

In this role, you provide support to customers over the phone for technical issues related to photo booths, document support cases, and contribute to improving our processes.

In this role, you handle complex 2nd Level support requests, analyze root causes of issues, manage systems, and optimize the IT landscape through updates and rollouts.

In this role, you will handle hotline requests in German and English, independently coordinate onsite support, manage rollout preparations, handle complaint processing, and oversee reporting.

In this role, you will address technical inquiries and issues in an IT environment, manage user rights, support MS Office products, and administer Exchange Server functionalities.

In this role, you will be responsible for providing technical support via our helpdesk system and take care of the installation and maintenance of end devices while supporting IT-related projects.

In this role, you develop digital solutions in Matrix42 and Microsoft 365, plan new services, manage projects, and closely collaborate with internal and external partners.