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IT Solution Engineer - Enterprise Service Management / Microsoft 365

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Sassenberg
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you develop digital solutions in Matrix42 and Microsoft 365, plan new services, manage projects, and closely collaborate with internal and external partners.

    Job Technologies

    Your role in the team

    • Contribute to process design to develop digital and automated solutions in Matrix42 ESM and Microsoft 365, and ensure operations.
    • As part of IT in-house consulting, you support our clients and business units with cross-cutting approaches and continuously develop the service landscape.
    • You are responsible for planning and designing new services and processes, upgrades, as well as the integration of new interfaces.
    • You work on projects and take responsibility for management as well as collaboration with external service providers.

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    Our expectations of you

    Education

    • You have completed training in the IT field (e.g., IT specialist for system integration (m/f/d)) or possess a comparable qualification.

    Qualifications

    • You are a team player and actively contribute to our team.
    • You are very interested in further developing and shaping existing structures and IT processes.
    • Knowledge of Enterprise Service Management (e.g., Matrix42) and Microsoft 365 is advantageous – or the motivation to acquire these skills.
    • Basic knowledge in the area of M365 PowerApps and Power Automate is also desirable.
    • For communication with your international colleagues, you should have good spoken and written skills in German and English.
    • A structured way of working and a sense of responsibility are a matter of course for you.

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    What we offer

    • As a career starter, you have the opportunity to grow with us and gradually take on responsibility.
    • We also offer exciting opportunities for experienced professionals.
    • Become part of the heristo Group and work for an attractive employer.
    • A flexible hybrid working model with regular presence at one of our locations, bicycle leasing, and corporate fitness help you to balance work and private life.
    • At the same time, you benefit from short communication channels, collegial collaboration, and an environment that actively promotes professional development.

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    Topics that you deal with on the job

    Job Locations

    • Location Sassenberg

      48336 Nordrhein-Westfalen

      Germany

    This is your employer

    serv.it Gesellschaft für IT Services mbH

    serv.it Gesellschaft für IT Services mbH

    serv.it - der interne IT-Dienstleister der heristo-Unternehmensgruppe. Unsere hochqualifizierten Mitarbeiterinnen und Mitarbeiter entwickeln für die gesamte Unternehmensgruppe tagtäglich innovative, maßgeschneiderte sowie ganzheitliche IT-Lösungen und stellen die notwendige Infrastruktur zur Verfügung.

    Description

  • Company Type
    Digital Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo serv.it Gesellschaft für IT Services mbH

    IT Solution Engineer - Enterprise Service Management / Microsoft 365

    Location
    Sassenberg
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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