Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Altenberge
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for providing technical support via our helpdesk system and take care of the installation and maintenance of end devices while supporting IT-related projects.
Job Technologies
Your role in the team
- Provision of technical support and advice to employees via our helpdesk system, including the recording, processing, and clear communication of solutions for incidents and service requests.
- Setup, installation, and support of laptops, desktops, phones, and printers, as well as maintenance and management of the server room infrastructure.
- Support for IT projects, upgrades, and maintenance work.
- Management of the inventory of all IT equipment as well as ordering components as needed.
- Business trips to the other German locations, provided remote support is not possible.
- Collaboration with external service providers and suppliers as needed.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist (m/f/d) for system integration or application development) or comparable experience in IT support.
Qualifications
- Strong skills in error analysis and troubleshooting, as well as the ability to prioritize tasks and meet deadlines.
- Good understanding of user needs as well as strong communication skills and team spirit.
- Good knowledge of German (at least B2) and English skills that enable confident communication in everyday work and professional environments.
- Willingness to undertake occasional business trips to other locations.
Experience
- At least 1 year of professional experience in support of Windows environments (XP, 7, 8.1, 10, 11) as well as knowledge of Windows Server (2008-2025) and virtualization technologies (Hyper-V, VMware).
- Experience with Microsoft Office, Adobe applications, as well as Office 365 (Teams, Exchange Admin, SharePoint), Active Directory, and Group Policy Management.
- Basic TCP/IP networking knowledge, experience with backup technologies, as well as familiarity with helpdesk ticket systems and fundamental ITIL knowledge.
This text has been machine translated. Show original
What we offer
- 30 vacation days, flexible working hours, the possibility of remote work.
- Structured onboarding, individual development opportunities.
- Company fitness (Hansefit + EGYM-Wellpass), corporate health management.
- Company pension scheme, asset-building benefits.
- Jobrad, discount portals.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Wessling Gmbh
WESSLING is an international and independent laboratory, testing and consulting company represented at 26 locations in Europe and China. The family-owned company enjoys an excellent reputation among national and international customers since 1983.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Support Mitarbeiter
- Location
- Altenberge
- Working Model
- Onsite
- Diversity
- Open for all genders
