Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Siegen, Hemer
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support clients in immigration processes, perform technical analyses, develop scripts, and enhance software solutions to ensure efficient operations.
Job Technologies
Your role in the team
- Technical support and consulting for our clients: You will manage the specialized procedures in immigration services, especially ADVIS, VISITVIS, and naturalization, in 2nd Level Support. In this role, you serve as a competent point of contact for our clients, providing advice on technical and professional issues, and coordinating collaboration with 1st and 3rd Level Support as well as the respective software vendors.
- Participation in projects and migrations: You actively contribute to migration projects and software adjustments within the procedural environment. In this role, you support planning, coordination, as well as technical implementation, and significantly contribute to the success of the project.
- Further development of interfaces and systems: You maintain and support existing procedural interfaces and develop existing scripts as needed to ensure efficient and future-proof solutions.
- Support in operational IT activities: You assist our clients in their daily use of the managed software and help with technical questions, especially related to peripheral devices such as printers and scanners.
- Documentation and Knowledge Management: You create and maintain system documentation, user manuals, and guides, ensuring a structured, IT-supported collection of all customer-relevant information.
- Analysis and Optimization of Solutions: You analyze existing software solutions and work closely with internal and external partners on the conception as well as the implementation of extensions and modifications.
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Our expectations of you
Education
- Qualification: You hold a degree in (Business) Informatics or have completed training as an IT specialist (m/f/d) or possess a comparable qualification with relevant practical experience.
Qualifications
- Technical skills: You possess solid knowledge in handling Linux servers as well as basic knowledge in Windows server administration.
- Basic IT knowledge: You have a solid understanding of databases and IT security and are proficient with common MS Office applications.
- Communication and Teamwork Skills: You have very good German language skills (at least C1 level) in speaking and writing, enjoy working in a team, and are able to communicate technical issues clearly and understandably.
- Working style and flexibility: You work independently, in a structured manner, and solution-oriented. Flexibility, analytical thinking, and a valid Class B driver's license complete your profile.
Experience
- Scripting and Automation: You have experience with scripting or programming languages such as Bash, PowerShell, or Python and enjoy automating processes efficiently.
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What we offer
- New horizons through personalized development and much more.
- Benefit from flexible working hours and individual work models to achieve an optimal balance between professional demands and private needs!
- Take advantage of the partial home office option and actively shape your work-life balance!
- Look confidently into the future - with our company pension scheme.
- Visit the Sauerlandpark as often as you like and experience the changing seasons in all their splendor!
- We are not satisfied with less – just like you. That is why we also offer 30 days of basic vacation.
- ... because we want you to shine not only in your job but also in weightlifting.
- Whether e-bike or mountain bike: Benefit from our company bike leasing and arrive relaxed, environmentally friendly, and sporty.
- Let your money work for you. Save smartly and benefit from additional support in wealth building!
- Through our partners, we offer a wide range of deals and discounts for various providers.
- Fair compensation in the public sector and a guaranteed annual bonus.
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Benefits
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Südwestfalen - IT (Zweckverband)
Südwestfalen-IT serves as a municipal IT service provider for cities, municipalities, and districts in the South Westphalia region. With offices in Hemer and Siegen, the company manages the operation, further development, and support of IT and e-government solutions for public administrations. The focus is on digital administrative processes, IT systems, and providing municipal customers with suitable software and infrastructure services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Computer scientists as IT application engineers
- Location
- Siegen, Hemer
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
