Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 56.000 to 73.000€ Gross/Year
- Location
- Dusseldorf, Cologne
- Working Model
- Hybrid, Onsite
Job Summary
You support our medical practices in 1st level support, ensure compliance with infrastructure standards, and optimize existing IT systems through configuration and automation.
Your role in the team
- We are looking for a talented and motivated IT Engineer (all genders) for our Infrastructure Team.
- Your primary responsibility is to support our Avi general practitioner practices in Cologne and Düsseldorf as part of 1st Level Support, as well as to participate in projects aimed at optimizing existing processes.
- You check the status of the infrastructure and ensure through scheduled on-site visits that the standard configuration is maintained at all locations.
- As part of the engineering team, you will work closely with other departments to ensure the security, reliability, scalability, and availability of our infrastructure across all locations.
- The top priority is to fulfill our mission: Democratize best-in-class medical care for a healthier society.
- Your responsibilities include: understanding end-users and their needs, developing IT solutions that meet the needs and wishes of colleagues in the practices, configuring hardware and systems to enable new features, continuously improving existing IT systems and updating site documentation, implementing automation to reduce manual tasks across the company, developing automated tests/checklists for functional and non-functional requirements, ensuring systems are correctly and quickly configured for end-user application, troubleshooting hardware and system errors that lead to negative experiences for our users, including during regular site visits, setting up checks to ensure the system functions as intended, handling error reports from users or automated checks, processing 1st level support requests, and escalating 2nd level support cases to other IT engineers.
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Our expectations of you
Education
- Graduate with a degree in IT and/or two years of professional experience in the IT sector.
Qualifications
- Very good analytical skills and troubleshooting skills.
- Solid knowledge in the areas of networks, systems, and endpoint support.
- Interest and willingness to understand others' perspectives.
- Ability to communicate thoughts and ideas clearly and concretely.
- Independent working style and sense of responsibility.
- Willingness to learn in terms of setting priorities as well as developing new skills, even without continuous exchange with seniors.
- Good communication skills in English and German (at least B2).
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What we offer
- The salary for this role, based on experience: €56,000-€73,000 gross per year plus an attractive ESOP package.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Avi Medical
Avi Medical specializes in providing high-quality general practitioner services. It offers modern medical care in major German cities, enabling both in-person and digital consultations.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Engineer
- Salary
- 56.000 to 73.000€ Gross/Year
- Location
- Dusseldorf, Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
