OTRS
17 job openings found.
Limbach Group SE
In this role, you will ensure the quality of IT services and coordinate collaboration between locations and IT departments, manage the introduction of new systems, and report regularly on progress.
Noris Network Ag
In this role, you manage VMware environments and components, conduct lifecycle management, analyze incidents in 2nd and 3rd level support, and automate recurring tasks.
Ströer Gruppe
In this role, you handle IT incidents and service requests in 2nd level support, analyze and prioritize incidents, document solutions, and assist other departments with their technical inquiries.
Klinikum Ernst von Bergmann gGmbH
In this role, you support the IT infrastructure through 1st and 2nd level support, configure networks, install operating systems, manage end devices, and document repairs and troubleshooting processes.
Aturis.
In this role, you will oversee and develop IT infrastructures in the Microsoft environment while planning and optimizing IT strategies and service contracts with external providers.
The Pass Consulting Group
In this role, you process tickets in the OTRS system, monitor SLA compliance, maintain internal forms for IT resource requests, while also providing customer support and updating documentation.
ZMT Automotive GmbH & Co. KG
In this position, you'll manage our Microsoft server landscape while optimizing the MS 365 environment. You'll also configure the firewall and handle support cases, ensuring a stable IT operation.
m3connect GmbH
In this role, you analyze and resolve network issues in LAN, WLAN, and VPN, support IT, use monitoring tools for early problem detection, and maintain technical documentation.
In this role, you will handle tickets in the OTRS system, monitor SLA compliance, and manage patch deployment along with internal forms. You will assess vulnerabilities of systems and manage customer inquiries for online banking.
KDVZ Kommunale Datenverarbeitungs zentrale Rhein-Erft-Rur
In this role, you develop and implement solutions for IT infrastructure administration, monitor endpoint management, and perform maintenance tasks and error analyses.
Aschert & Bohrmann GmbH
In this role, you handle IT requests in a Windows environment, manage ticket logging and prioritization, maintain the knowledge base, ensure user management, and perform installation and configuration of hardware and software.
puro Personaldienstleistung GmbH
In this role, you troubleshoot hardware and software issues in 1st and 2nd level support, work with Microsoft operating systems and Office applications, and manage modern devices and remote support systems.
Aitiva GmbH
In this role, you will manage the lifecycle of Windows servers, maintain Active Directory and Microsoft 365, handle GPO and DNS, and provide support in monitoring and 2nd level support.
Office People Personalmanagement GmbH
In this role, you will handle IT support requests, conduct error analysis, assist with system monitoring and maintenance, and actively contribute to projects aimed at optimizing service desk processes.
They resolve hardware and software issues in 1st and 2nd level support. You work with Microsoft operating systems from Windows 7 onwards and Microsoft Office from 2010 onwards. You use ticket systems such as OTRS or KIX. You work with current end...
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