IT service manager

Limbach Group SE

Job

In this role, you coordinate IT services between the holding IT and locations, manage IT service tools, support IT projects, and ensure the quality standards of our services in the healthcare sector.

Job summary

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Job technologies

Your role in the team

  • You act as the central point of contact between the holding company’s IT department and the sites using its services, ensuring service quality and suitability.
  • You support the operation and ongoing maintenance of our central IT service tools (e.g. ticketing system and CMDB).
  • You coordinate collaboration between internal IT departments and locations, clarify requirements in a structured manner, and provide guidance.
  • You actively contribute to IT projects, support business units with multi-project management, and coordinate the implementation of new IT systems from planning through to service setup.
  • You ensure the quality of the CMDB, monitor the agreed services, and regularly report on status and progress to the department management.
  • You prepare relevant information and shape internal IT communications in collaboration with the specialist and marketing departments, for example through newsletters.

Our expectations of you

Education

  • You have completed vocational training in IT, for example as an IT specialist (m/f/d), or hold a degree in (business) informatics, business administration, or an equivalent qualification, and have some relevant professional experience.

Qualifications

  • You have a strong customer and service orientation and enjoy communicating with a range of contacts.
  • Confident communication in German, both spoken and written, rounds out your profile.

Experience

  • Ideally, you have some initial knowledge of ITIL and experience with ticketing systems (e.g., Znuny/OTRS), a CMDB (e.g., i-doit), and Confluence & Jira.
  • Ideally, you have some initial professional experience in IT service management, preferably in the healthcare sector.

What we offer

  • You will find an attractive, modern workplace with state-of-the-art equipment.
  • A permanent employment contract is a matter of course for us.
  • You will work in a highly skilled and demanding team.
  • You have access to regular professional and organizational development opportunities through our Limbach Academy.
  • We offer you flexible working hours, as well as the option to work remotely part of the time.
  • You have access to a cafeteria and complimentary drinks at our premises.
  • We offer you special benefits such as a public transport pass, company bike leasing, and an occupational pension plan with an employer contribution.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Limbach
    Rheinland-Pfalz, Germany

About your employer

The Limbach Group consists of over 30 individual laboratories that have established themselves as the leading company group in the industry through competent medical advice, highly specialized diagnostics, comprehensive range of services, and a wide scope of service offerings. As physician-led individual laboratories, the health and well-being of our patients is always at the heart of everything we do. We want you to feel comfortable and confident knowing that you are in good hands when you come to us for care.

Company size
50-249 Employees
Company type
Established Company
Work model
Onsite, Hybrid
Industry
Healthcare, Social Sector
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IT service manager

Limbach Group SE