Job
In this role, you will manage First Level Support, oversee the ticketing system, and document IT processes. Additionally, you will handle the procurement and rollout of hardware and software, perform Mobile Device Management, and maintain the intranet.
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Job technologies
Your role in the team
- Execution of First Level Support
- Management of the ticket system (OTRS)
- Administrative activities
- Maintaining IT documentation
- Scripting
- Maintenance of the intranet
- Procurement and Rollout of Hardware and Software
- Mobile Device Management
- License Management
Our expectations of you
Education
- Completed technical IT training or a comparable qualification
Qualifications
- Good knowledge of Microsoft products
- High service and customer orientation
- Willingness to learn and initiative
- Good English skills are desirable
Experience
- Practical experience in first-level support
What we offer
- The offer varies depending on the location.
- Many more benefits, e.g.:
Benefits
Health, fitness & fun
Job locations
About your employer
CA Immo Deutschland GmbH, based in Frankfurt am Main, specializes in modern office properties. The company focuses on the development, leasing, and management of properties in prime locations in German metropolitan areas, creating innovative work environments in the high-quality office segment.
- Established Company
- Hybrid, Onsite
- Construction, Real Estate, Building Services
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