Matrix42 Empirum Jobs in Germany

In this role, you will operate and monitor client/server systems, implement software solutions, handle software packaging, and create technical documentation and operational manuals.

In this role, you will manage and optimize the Windows 11 and Server 2022 infrastructure and Microsoft 365, handle incidents in the Service Desk, and develop ITSM solutions using Matrix42.

In this role, you analyze and resolve IT issues in 2nd Level Support, administrate the Matrix42 ITSM Suite, and create troubleshooting guides for our employees.

In this position, you will design, operate, and optimize integration architectures for clinical systems, ensure the stable operation of interfaces round the clock, and troubleshoot data exchange issues.

In this role, you will analyze issues in the client environment, support second-level support, and optimize service quality through effective problem-solving and close collaboration with other IT departments.

In this role, you will be responsible for first and second-level support, manage client systems, resolve technical issues, and actively shape IT projects to advance our infrastructure.

In this role, you will plan and manage server and network infrastructures, implement IT security concepts, administer VoIP systems, support users, and handle complex IT tickets.

In this role, you will provide global user support through qualified 1st and 2nd level assistance, handle incident reports, and maintain a knowledge base within a Microsoft-based IT environment.

In this role, you will optimize ITSM processes such as incident and problem management, coordinate major incidents, and support service reporting and KPI creation.

In this role, you will advise on the establishment of SAP Application Management Services, analyze contracts, manage projects, and prepare bidding processes. Communication skills are essential for coordinating with stakeholders and service providers.

In this role, you design and implement IT infrastructures, execute migrations, advise clients on automation solutions, and optimize system operations while collaborating closely with sales and support.

In this role, you will be responsible for maintaining and enhancing Active Directory and implementing the Enterprise Access model while monitoring IT security and handling identity management projects.

In this role, you analyze requirements for implementing Identity & Access Management and ITSM solutions, create training materials, and optimize processes by developing efficient interfaces.

In this role, you support the team in managing IT licenses, document deviations, create license reports, and closely collaborate with IT, procurement, and finance to optimize governance processes.

In this role, you will develop software distribution systems and Mobile Device Management, troubleshoot issues in 3rd-level support, and manage operating systems and application servers to ensure system availability.