Matrix42 Empirum Jobs in Germany

In this position, you will manage and develop the IT infrastructure of the department by installing and maintaining end-user devices, server administration, network technologies, and media technology in seminar rooms.

In this role, you will handle 2nd level support requests, analyze technical issues, manage end devices and software distribution, and optimize support processes in a hospital environment.

In this role, you will manage and optimize software distribution, plan and monitor software rollouts, and also handle patch management and troubleshooting within Matrix42 Empirum and neo42 systems.

In this role, you will manage our IT infrastructure and ensure system availability, work in 1st and 2nd level support, maintain Microsoft 365, and document technical processes.

In this role, you will handle complex incidents in the Digital Workplace environment and develop proactive improvement measures for processes and documentation in close collaboration with IT teams and external service providers.

In this role, you analyze complex incidents and service requests in the digital workplace, improve processes and documentation, and support IT service collaboration using Microsoft solutions.

In this role, you analyze service processes, design technical architectures in the ITSM environment, implement system integrations, and guide clients as a consultant for effective use of the Matrix42 Suite.

In this role, you will manage and optimize the Windows 11 and Server 2022 infrastructure and Microsoft 365, handle incidents in the Service Desk, and develop ITSM solutions using Matrix42.

In this role, you analyze and resolve IT issues in 2nd Level Support, administrate the Matrix42 ITSM Suite, and create troubleshooting guides for our employees.

In this position, you will design, operate, and optimize integration architectures for clinical systems, ensure the stable operation of interfaces round the clock, and troubleshoot data exchange issues.

In this role, you will analyze issues in the client environment, support second-level support, and optimize service quality through effective problem-solving and close collaboration with other IT departments.

In this role, you will be responsible for first and second-level support, manage client systems, resolve technical issues, and actively shape IT projects to advance our infrastructure.

In this role, you will plan and manage server and network infrastructures, implement IT security concepts, administer VoIP systems, support users, and handle complex IT tickets.

In this role, you will provide global user support through qualified 1st and 2nd level assistance, handle incident reports, and maintain a knowledge base within a Microsoft-based IT environment.

In this role, you will optimize ITSM processes such as incident and problem management, coordinate major incidents, and support service reporting and KPI creation.