Job
In this role, you will be the first point of contact for employee inquiries and train them in MS Office and macOS. You will also handle IT projects, develop our knowledge base, and manage documentation.
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Job technologies
Your role in the team
- Solution-oriented point of contact for our employees.
- Employee training.
- Managing our IT environment, including MS Office, macOS, etc.
- Taking over IT projects through to implementation.
- Internet–intranet processing.
- Expansion of the internal knowledge base, training materials, and documentation.
Our expectations of you
Education
- Degree in Computer Science or Business Informatics, or vocational training as an IT specialist.
Qualifications
- Good knowledge of Office applications, batch scripting, and PowerShell.
- Knowledge of mobile device management and client device management with Matrix42.
- Excellent communication and interpersonal skills.
- A cooperative and collegial working environment.
Experience
- Experience in 1st and 2nd level support.
What we offer
- Above-average earning potential.
- An open-door culture with an informal, first-name basis.
- Flexible working hours and arrangements.
- Employee parking spaces right outside the door.
- Modern workplace equipment with state-of-the-art technology.
- Challenging, autonomous tasks with plenty of scope to shape your work and opportunities for professional development.
- Personal development opportunities and comprehensive, high-quality onboarding—which often extends beyond the six-month probationary period—are standard practice here.
- Bright workspaces and state-of-the-art workstations with height-adjustable desks and ergonomic office chairs are part of our standard equipment.
Benefits
Work-Life-Integration
Job locations
About your employer
DAKOSHARE offers a digital service for the international exchange of large files. The platform allows users to upload, securely send, and provide files for a fee to customers, colleagues, and other recipients. DAKOSHARE is operated by DAKOCON GmbH.
- Startup
- Internet, IT, Telecommunication
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