ITIL Jobs in Frankfurt

In this role, you will be responsible for the development and stable operation of the Data Warehouse landscape, analyze disturbances, promote optimizations, and coordinate agile projects with business units.

In this role, you will advance the Microsoft 365 platform, define IT standards, and coordinate cross-departmental optimization measures to ensure an efficient IT operation.

In this role, you are responsible for managing the entire service lifecycle, coordinating interdisciplinary teams, optimizing IT services, and ensuring compliance with SLAs and costs. You address complex issues and create transparency reports.

In this role, you will develop a configuration management database and support the ITIL process framework, manage products, optimize processes, and lead technical projects.

In this role, you develop AI-driven target visions, lead transformation initiatives by analyzing business processes, and migrate them to modern cloud architectures to shape digital organizations.

In this role, you manage IT service providers and cloud services, optimize managed services, analyze risks in third-party management, and lead projects for workplace digitization.

In this role, you will develop risk-based assurance plans, conduct IT and IS assessments, test the effectiveness of security controls, and prepare comprehensive reports for management.

In this role, you handle onsite tickets for clients, smartphones, and tablets, perform repairs and installations, and document ITSM processes according to ITIL standards.

In this role, you will manage 2nd-level support in application management, handling incident management, software updates, and requirements management to ensure smooth IT operations.

In this role, you support customers in the ESM environment, handle technical inquiries, resolve issues efficiently, document solutions, and collaborate with internal teams on process improvements.

In this role, you provide on-site user support, manage a walk-in center, handle software installations, coordinate hardware repairs, and oversee asset management systems.

In this role, you will develop service management offerings for the email backend, ensure quality standards, lead an interdisciplinary team, and communicate effectively with stakeholders.

In this role, you will maintain a highly available video surveillance system, troubleshoot issues, manage networks and servers including Active Directory and WSUS, and optimize system and software updates.

In this role, you will be the central contact for IT issues, provide on-site support in Mannheim and Karlsruhe, and manage Windows domains focusing on user accounts and software distribution.

You monitor the bank's IT security, develop cyber security strategies, conduct security audits, and advise departments on security concepts and measures.