Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop a configuration management database and support the ITIL process framework, manage products, optimize processes, and lead technical projects.
Job Technologies
Your role in the team
- Setting up and further developing a Configuration Management Database (CMDB) to support the ITIL process framework.
- Setup of configuration management including product libraries and access permissions in the system.
- Initialization, maintenance, and management of products as well as product configurations based on existing orders.
- Documentation and analysis of IT monitoring and process performance data.
- Definition, monitoring, and optimization of relevant Key Performance Indicators (KPIs).
- Active involvement in the continuous improvement of configuration management systems, processes, and documentation.
- Independent execution of technical tasks as well as management of internal projects in critical areas.
- Support for migration projects and technical project management.
- Presentation of technical content and execution of user enablement measures.
- Targeted communication of complex technical issues.
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Our expectations of you
Education
- Completed degree in Computer Science, Business Informatics, or a comparable qualification, or a completed IT apprenticeship with relevant professional experience.
Qualifications
- Solid knowledge of database modeling and ideally some experience with SQL.
- ITIL Foundation Certification.
- Very good German skills (min. C1) and good English skills (min. B2).
Experience
- Experience in IT service management according to ITIL standards.
- Several years of professional experience in configuration management and working with CMDB systems.
- Experience in technical projects and migration projects, preferably database migrations.
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What we offer
- We support occupational pension schemes and subsidize them with 20% from the first day of employment.
- We finance an occupational health insurance for you to reduce your additional costs in case of illness, for preventive services, or aids (for statutory and private insured individuals).
- Additional individual benefits optimize your salary.
- We support you as a parent by reimbursing the difference to child sickness benefit during the first two days of your child's illness.
- We offer you a cost-effective shopping experience with our Corporate Benefits app, featuring a selection of over 800 top brands.
- We offer you health promotion and mobility measures, e.g., with our JobRad program.
- We rely on a long-term collaboration combined with a trusting and respectful approach.
- We offer you the opportunity for strategic and personal further education and development.
- We contribute to your work-life balance through flexible working hours and remote work.
- We receive top ratings from our employees (87% recommendation rate in the last 12 months and a score of 4.3 on Kununu).
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
CompuSafe Data Systems AG
CompuSafe Data Systems AG is an established IT company specializing in tailored IT services and transformations since 1989. With a focus on project management, it supports corporate clients in optimizing their IT infrastructure.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Configuration Manager
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
