ITIL Jobs in Germany

In this role, you will take ownership of evolving the IT governance framework and managing reporting tools while performing KPI analyses and preparing necessary action items for IT management.

In this role, you lead the Workplace team, coordinate tasks, make technical decisions, and continuously improve our Workplace services and processes.

In this role, you will be responsible for the installation, support, and lifecycle management of clients and mobile devices, including handling service requests and administering Microsoft Intune and Active Directory.

In this role, you will initiate and lead IT projects, analyze technical requirements from departments, and optimize existing IT processes using modern IT systems and ITIL methodologies.

In this role, you will design the technical architecture of the ITSM platform, develop binding standards, and advise platform owners on architecture-related decisions and integrations within the enterprise landscape.

In this role, you will manage and monitor IT service providers, coordinate infrastructure with external partners, and ensure SLA and KPI compliance through regular performance reviews and escalation management.

In this role, you will take on IT project management in the public sector, assisting in planning, execution, and tracking of projects, as well as stakeholder management and cost controlling.

In this role, you manage IT change management, develop the Change Control Board further, and analyze IT changes to minimize risks and ensure operational stability.

In this role, you will evolve the IT architecture, assist in cloud implementations, standardize technologies, and provide architectural guidance for our RZF.

In this role, you will take the technical responsibility for user management and IAM processes, manage end-to-end workflows, and enhance service quality through continuous improvements and close collaboration with departments.

In this role, you manage IT workstations, oversee user accounts, and administer the identity management system while troubleshooting issues and assisting with technical changes.

In this role, you lead the Digital Workplace and DevOps & Security teams, overseeing the planning and development of IT infrastructure and security in a healthcare environment.

In this role, you will provide 1st and 2nd level support for a major corporate client, analyze issues with clients and printers, assist in IT projects, and optimize processes according to ITIL.

In this role, you will develop security concepts, advise business areas on IT security, and coordinate quality assurance projects within NOW IT and DRV IT, while strategically acting and implementing regulations.

In this key role, you lead the IT Applications & Data team, oversee the application lifecycle, and implement ITIL-based service processes to ensure data quality and interface architecture.