Support Jobs in Mülheim an der Ruhr

In this role, you will handle hotline requests in German and English, independently coordinate onsite support, manage rollout preparations, handle complaint processing, and oversee reporting.

In this role, you will provide 1st and 2nd level support, document IT systems, and plan IT projects, while also implementing practical tasks in building and facility technology.

In this role, you provide first-level support, handling hardware installations and configurations, maintaining assets, and performing administrative tasks in MS Active Directory.

In this role, you will be responsible for analyzing and resolving complex IT issues, optimizing Microsoft environments, supporting rollouts, and training users.

In this role, you will ensure the availability of IT services, perform installations and configurations, handle user support requests, and manage the telephone system along with network and firewall components.

In this role, you ensure user support, handle technical inquiries and issues, use remote tools, document tickets, and communicate closely with internal and external departments.

In this role, you handle incidents and service requests, document them in the ticketing system providing solutions, and assist with relocation projects and setting up new workstations.

In this role, you assist the IT service team in Humanities by handling IT support requests, coordinating 1st-level support, and ensuring IT security and proper documentation of workflows.

In this role, you process IT tickets, set up network drives, manage permission groups, provide client hardware, and document IT support processes actively.

In this role, you provide 1st-level support to customers, analyze technical issues, set up test systems, and plan installations of our software in their environments.

In this role, you handle IT requests, analyze and resolve issues and service inquiries, configure workstations, and assist in managing user accounts and devices.

In this role, you will set up and maintain Windows client systems, provide IT support, work on implementing IT security measures, and assist with the introduction of new systems.

In this role, you are the primary point of contact for customer technical inquiries, coordinating solutions, including system installations and configurations while maintaining documentation and ticketing systems.

In this role you handle 1st and 2nd level support under ITIL for incidents, changes and problems, analyze and document faults, initiate remediation, configure systems, install software, assist users and apply basic DHCP, TCP/UDP and DNS knowledge.

In this role, you will handle user requests in 1st and 2nd level support, resolve IT issues, document your actions in the ticketing system, and remotely install and configure new software and hardware.