ITSM jobs in Germany

In this role, you will administer Windows Servers and associated technologies, design new IT solutions, and utilize your expertise for application management and second-level support.

• Hyper-V
• Windows Server
• SCOM
• WSUS
• VMware
• GPO
• Active Directory
• PowerShell
• ITIL
• +7
• +8

In this role, you will coordinate onsite support for End User services, handle inquiries, manage hardware, and document interactions in the ITSM system while continuously expanding your knowledge.

• Microsoft Office
• Linux
• Windows
• TCP/IP
• ITSM
• +2

In this role, you assist employees with technical challenges on-site and over the phone, install and administer software and hardware, and collaborate on IT projects with global teams.

• Microsoft
• iOS
• ITSM
• ServiceNow

In this role, you actively shape the quality of IT service processes, conduct audits, initiate improvement measures, and align processes with users to ensure optimal IT services.

• ITSM
• ServiceNow
• ITIL

During your apprenticeship, you will handle IT support, install and configure workstations, maintain network infrastructure, and assist in IT projects as part of a dynamic team.

• Windows Server
• ITIL
• Linux
• ITSM
• Active Directory
• +1

In this role, you will manage the operational planning and control of complex IT projects, defining objectives, milestones and budget, leading the teams, and ensuring project success until handover to IT operations.

• ServiceNow
• ITSM

In this role, you analyze and configure software products, create installation guidelines, develop test concepts, and ensure high-quality IT services according to BSI requirements.

• SCCM
• PowerShell
• JIRA
• ITSM

In this role, you independently handle requests and incidents, monitor applications, document ticket processes, and support escalations and communication between departments and management.

• ITIL
• ITSM

In this role, you independently handle requests and incidents, create operational documentation, moderate technical conferences, and continuously identify and implement improvements in IT operations.

• ITIL
• ITSM

You will develop the IT strategy and lead multiple teams while integrating AI applications, introducing a Learning Experience Platform, and optimizing the system landscape. You will ensure IT governance and data protection.

• Fabric
• Azure
• Matrix42 Empirum
• Microsoft Teams
• ITSM
• Microsoft Dynamics
• HubSpot
• +4

In this role, you support the IT service desk, address technical inquiries, maintain data in an ITSM, and act as a central contact point for customers and departments.

• Windows
• Microsoft 365
• Active Directory
• Entra ID
• ITSM
• +2
• +3

In this role, you handle IT issues and service requests in first and second-level support while enhancing the knowledge base to streamline support processes effectively.

• ITSM

In this role, you will develop the product vision and strategy for central enterprise services, prioritize the product backlog, and coordinate releases while considering security and compliance requirements.

• Java
• ITIL
• Terraform
• RESTful API
• SOAP
• OAuth
• ITSM
• OpenAPI
• Docker
• Json Web Token
• +7
• +9

In this role, you will serve as an in-house IT contact, managing Windows and Mac systems, overseeing Microsoft cloud solutions, and optimizing the IT security landscape.

• Windows
• Azure
• Microsoft Intune
• Mac OS
• Entra ID
• Linux
• ITSM
• Microsoft 365
• Active Directory
• +6

In this role, you will develop a global IT service catalog and support IT budgeting and cost controlling by implementing Technology Business Management and creating impactful reports.

• Microsoft Excel
• Microsoft Dynamics
• Power BI
• ITSM
• +2