ITSM Jobs in Germany

In this role, you design and implement IT security solutions, assist in troubleshooting within second-level support, and ensure the protection of sensitive data in IT systems across Hesse.

In this role, you are responsible for the integration and maintenance of simulation systems in the Eurofighter, including troubleshooting, software development, and ensuring high service quality.

In this role, you ensure the stable operation of business applications by performing monitoring and error analysis, coordinating technical changes, and optimizing integrations between systems.

In this role, you develop the IT service architecture by designing and continuously improving ITIL standards, analyzing requirements, and managing the ServiceNow platform, including the service catalog.

In this role, you will assist employees with technical challenges, install software and hardware, and support global IT projects in a dynamic environment.

In this role, you will configure complex, high-security end devices, document steps in ITSM tools, and assist customers with troubleshooting and commissioning of communication systems.

In this role, you will lead the ServiceNow SecOps platform, develop processes for vulnerability management, and coordinate the integration of security applications into ServiceNow.

In this role, you monitor the cloud platform in a 24/7 control center, analyze and resolve incidents, ensure documentation in the ITSM tool, and continuously improve our processes and runbooks.

In this role, you will develop tailored ServiceNow solutions, analyze business processes, design integrations and data models, and ensure technical governance throughout the entire implementation cycle.

In this role, you will coordinate release planning and management of requirements and errors in the IT system KoPers, ensuring smooth collaboration with internal and external stakeholders.

In this role, you lead a team, advance the digital workplace for employees, and optimize user support. You also manage hardware lifecycles and oversee license management during critical operational situations.

In this role, you coordinate the release management for digital personnel management, handle stakeholder alignment, and monitor the progress of implementing prioritized requirements and errors.

In this role, you are responsible for 1st and 2nd level IT support, handling incident and problem management, performing installations and rollouts of Windows clients, and providing onsite user support.

In this role, you will manage IT tickets in the ticketing system and configure client devices primarily for end-users, while ensuring compliance with Active Directory guidelines and maintaining asset management.

In this role, you will support users at various locations and via remote support, manage ITSM tickets, and assist in troubleshooting, as well as installing software and hardware.