ITSM Jobs in Germany

In this role, you handle second and third-level incidents, administer Microsoft 365 and Azure, and support monitoring and the implementation of IT security measures into the infrastructure.

In this role, you will monitor the ServiceNow platform, conduct training, design user-friendly solutions, and proactively analyze technical issues to optimize operational workflows.

In this role, you will be the main contact for international users at the service desk, handling incidents and service requests in 1st and 2nd level support, and document solutions independently in the ITSM tool.

In this role, you manage the entire change management process, moderate the Change Advisory Board, conduct risk analyses, and ensure the quality of CMDB data as the basis for IT decisions.

In this role, you handle technical inquiries via the ticket system, support users with issues, install hardware, and manage user accounts in Active Directory and cloud environments.

In this role, you will be the first point of contact for IT inquiries, handling incidents and service requests in 1st level support while managing user permissions and supporting the Microsoft system landscape.

In this role, you will support users with technical inquiries regarding iPhones, iPads, and other devices, perform installations and support services, and manage troubleshooting tickets in a large client environment.

In this role, you monitor a sovereign cloud platform in a 24/7 operation, analyze and resolve incidents, coordinate changes and releases, and optimize IT processes as well as documentation.

In this role, you lead Product Owners, develop agile product strategies, and manage prioritization and roadmaps. Additionally, you ensure effective implementation of compliance and quality requirements throughout the entire product lifecycle.

In this role, you lead Product Owners, develop strategic product roadmaps, ensure agile processes, and oversee product quality standards throughout the entire product lifecycle.

In this role, you serve as the main contact for our internal users, addressing inquiries related to workplace services, coordinating hardware management, and documenting interactions in ITSM systems.

In this role, you will plan, manage, and implement IT projects, structure them into work packages and milestones, coordinate stakeholders, and create status reports and risk assessments.

In this role, you will repair, install, and configure hardware such as PCs and servers on-site for customers, analyze issues, and document your activities in ITSM systems.

In this role, you design the architecture of the global ServiceNow platform, consult teams on technical process design, and develop documentation to ensure stable operations.

In this role, you will create and update authorization documentation, optimize our IAM software, and support business units in implementing new applications and managing access monitoring.