ITSM Jobs in Germany

In this role, you develop middleware solutions and support users in second-level support. You design and install IT technologies to optimize administrative processes and ensure the operation of software solutions.

In this role, you monitor a sovereign cloud platform in a 24/7 operation, analyze and resolve incidents, coordinate changes and releases, and optimize IT processes as well as documentation.

As an IT Service Specialist, you assist users with technical inquiries, efficiently resolve issues, and document processes structured according to ITSM standards.

In this role, you lead Product Owners, develop agile product strategies, and manage prioritization and roadmaps. Additionally, you ensure effective implementation of compliance and quality requirements throughout the entire product lifecycle.

In this role, you lead Product Owners, develop strategic product roadmaps, ensure agile processes, and oversee product quality standards throughout the entire product lifecycle.

In this role, you serve as the main contact for our internal users, addressing inquiries related to workplace services, coordinating hardware management, and documenting interactions in ITSM systems.

In this role, you actively work on optimizing and coordinating IT equipment, advise departments, and handle ITSM processes such as incident and change management.

In this role, you will plan, manage, and implement IT projects, structure them into work packages and milestones, coordinate stakeholders, and create status reports and risk assessments.

In this role, you will ensure top-notch local ICT support, troubleshoot technical issues, install hardware, manage user accounts, and assist with video conferencing and training sessions.

In this role, you will repair, install, and configure hardware such as PCs and servers on-site for customers, analyze issues, and document your activities in ITSM systems.

In this role, you design the architecture of the global ServiceNow platform, consult teams on technical process design, and develop documentation to ensure stable operations.

In this role, you will create and update authorization documentation, optimize our IAM software, and support business units in implementing new applications and managing access monitoring.

In this role, you support Windows client environments, perform hardware swaps, and install software. You handle ticket processing in the ITSM system and work with Microsoft 365 and networking.

In this role, you will manage our Windows Server infrastructure, optimize Microsoft 365 environments, and conduct client rollouts along with endpoint management using Intune.

In this key role, you will manage and enhance the MES/BDE system, optimize production processes, and assist users with issues and inquiries to ensure seamless operations.