ITSM Jobs in Germany

In this role, you will operate and monitor client/server systems, implement software solutions, handle software packaging, and create technical documentation and operational manuals.

In this role, you will handle complex middleware tasks, design and install new IT solutions, support system users, and ensure the IT operations of the Hessian state administration.

In this role, you will develop and operate automation solutions for the cloud portal, integrate processes, create CI/CD workflows, and analyze issues in second-level support to ensure a reliable cloud environment.

In this role, you will handle complex tasks in middleware and communication software, design and install new IT solutions, and provide second-level support to ensure efficient IT operations.

In this role, you will design IT service and process standards, optimize key processes, and ensure transparency as well as continuous improvement of service quality within the organization.

In this role, you analyze and configure software products, develop test concepts, and coordinate software delivery to ensure quality standards and security requirements are met.

In this role, you are responsible for managing and optimizing IT assets in energy trading while providing solutions in 1st and 2nd level support and analyzing and resolving issues in energy sector applications.

In this role, you provide local and remote desktop support, handle incoming inquiries, and document troubleshooting steps in a ticketing system to resolve hardware and software issues.

In this role, you will assist in resolving hardware and software issues, document the steps in a ticketing system, and provide efficient onsite and remote desktop support for internal users.

In this role, you provide onsite and remote support for end-users, install and configure devices, analyze and resolve technical issues, manage endpoints with Microsoft Intune and SCCM, and document all processes according to ITIL.

In this role, you handle second and third-level incidents, administer Microsoft 365 and Azure, and support monitoring and the implementation of IT security measures into the infrastructure.

In this role, you will monitor the ServiceNow platform, conduct training, design user-friendly solutions, and proactively analyze technical issues to optimize operational workflows.

In this role, you will be the main contact for international users at the service desk, handling incidents and service requests in 1st and 2nd level support, and document solutions independently in the ITSM tool.

In this role, you manage the entire change management process, moderate the Change Advisory Board, conduct risk analyses, and ensure the quality of CMDB data as the basis for IT decisions.

In this role, you will be the first point of contact for IT inquiries, handling incidents and service requests in 1st level support while managing user permissions and supporting the Microsoft system landscape.