Job
In this role, you install and configure hardware such as printers and client systems on-site, perform system error analysis, and closely collaborate with service management to ensure smooth operational workflows.
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Job technologies
Your role in the team
- First and foremost, we have a lot of fun working together as a team. Every day is varied and exciting: we really value the close collaboration with our customers.
- We are pioneers in making our clinics modern and digital, ready for the future. An important part of your work is:
- On-site installation and configuration of standardized hardware (printers, client systems, card readers, peripherals)
- On-site installation and setup of hardware and infrastructure components
- On-site support during the project aftercare phase, including on-site fault analysis and troubleshooting of hardware and software issues.
- Close collaboration and coordination with the respective Service Management and IT Operations Management teams
- We love to talk, laugh a lot, share ideas, pitch in together—and celebrate our successes, whether in internal meetings or at parties and team events.
Our expectations of you
Education
- You have successfully completed vocational training in IT or have several years of experience in IT field service.
Qualifications
- You are familiar with commissioning printer and client systems, their associated peripherals, and integrating them into the network.
- You have very good knowledge of Microsoft client operating systems (Windows 10/11).
- You hold a Category B driving licence.
- You have very good written and spoken German skills.
- You enjoy working in a team, are reliable, and can organize yourself well.
- You have excellent German language skills (C1), both spoken and written, and can use them confidently in negotiations in your day-to-day correspondence.
Experience
- You have experience working with thin clients and terminal server/VDI environments.
- You already have some initial expertise and experience: experience with ITSM processes and service management in accordance with ITIL.
What we offer
- Working hours that work for you: part-time, full-time, job sharing? Anything is possible.
- A work location that suits you: remote, hybrid, or on-site—we’ll find the right model together.
- Healthy Work: Your health matters to us, which is why we promote a healthy work-life balance to support a healthy way of working.
- Fair compensation: Fair compensation and recognition of your contributions are a given for us.
- Modern ways of working: a meaningful and modern work environment with the latest technology and equipment across Germany, featuring state-of-the-art New Work offices in the heart of Hamburg and at our other locations.
- From day one: flat hierarchies, plenty of opportunities to have a say, tailored onboarding, and a great team.
- Excellent professional development opportunities: Shape your career with our training and development programs.
- And there’s more: choose between an HVV subsidy or an Edenred Card, employee discounts, a JobRad subsidy, and company pension benefits.
Benefits
Health, fitness & fun
Work-Life-Integration
Job locations
About your employer
With around 160 healthcare facilities in 14 German states, we are one of the largest private hospital operators in Germany. We see ourselves not only as active companions in the recovery of our patients, but also as committed to ensuring that they remain healthy in the long term. Because it is our claim to accompany people throughout their lives - from their first breath to their last.
- Established Company
- Onsite, Hybrid, Full Remote
- Healthcare, Social Sector
Employer reviews
- Career growth
- 3.0
- Working conditions
- 2.5
- Team culture
- 2.7
- Engineering
- 2.8
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