Job
In this role, you will plan and implement complex configurations, manage databases, optimize IT service management processes, and coordinate technical projects for continuous improvement of IT systems.
Job summary
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Job technologies
Your role in the team
- We are seeking an experienced Expert Business Integration Specialist with a strong background in IT Configuration Management, Database Administration, IT Service Management, and Technical Project Management.
- The successful candidate will be responsible for planning, implementing, managing, and continuously improving configuration management systems and databases within a complex digital transformation environment.
- This role requires expertise in Configuration Management Databases (CMDB), database migration, version control, schema management, and ITIL-based service management processes.
- The position also involves coordinating technical projects, supporting system operations, optimizing processes, and communicating complex technical concepts to different stakeholders.
- Design, establish, and administer a Configuration Management Database (CMDB) supporting ITIL-based service management processes.
- Configure and maintain configuration management systems, product libraries, and access permissions.
- Initialize, manage, and maintain products and product configurations according to defined requirements.
- Ensure consistent configuration deployment across development, testing, and production environments.
- Plan and execute database migrations, upgrades, and system optimization activities.
- Manage database schemas, version control, and configuration consistency across multiple environments.
- Monitor and analyze IT system performance, operational processes, and service quality.
- Define, implement, and evaluate Key Performance Indicators (KPIs).
- Prepare technical documentation, configuration management specifications, and operational reports.
- Identify opportunities for continuous improvement in configuration management systems, processes, and documentation.
- Independently manage technical work packages and coordinate internal IT projects.
- Support IT migration projects from initial planning through implementation and go-live.
- Analyze and resolve complex database queries and configuration-related issues.
- Coordinate with technical teams, project managers, and relevant stakeholders.
- Conduct technical workshops, user training, and knowledge-transfer sessions.
- Prepare and deliver technical presentations tailored to different audiences.
- Ensure stable, reliable, and future-proof IT system operations.
Our expectations of you
Education
- Completed degree in Computer Science, Information Technology, Business Informatics, or a comparable IT-related discipline.
- At least 2 years of relevant experience following completion of an IT-related university degree, or at least 5 years of relevant experience following completion of IT vocational training.
Qualifications
- Strong understanding of IT service management, configuration management, and enterprise IT infrastructure.
- ITIL Foundation certification or an accepted equivalent.
- Relevant project management qualifications and certifications, such as Project Management Professional (PMP), PRINCE2, Scrum.
- Relevant qualifications in database administration or vendor certifications covering Oracle and SQL technologies.
- Demonstrated expertise in database version control, schema management, and configuration management across multiple system environments.
- Certificates with an expiry date must remain valid at the time of submission. Equivalent qualifications may be accepted where appropriately demonstrated.
- Strong knowledge of version control, schema management, and consistent configuration deployment.
- Practical involvement in database migration planning, implementation, and go-live activities.
- Ability to translate operational requirements into structured technical solutions.
- Ability to communicate complex technical information clearly to different audiences.
- German: Minimum C1 (CEFR).
- English: Minimum B1 (CEFR).
- Ability to communicate technical concepts clearly in both written and spoken form.
- Excellent teamwork and interpersonal communication skills.
- Professional and confident communication with stakeholders.
- Strong analytical thinking and structured problem-solving abilities.
- Ability to work independently and take responsibility for technical activities.
- Strong organizational and project coordination skills.
- Ability to communicate complex application and system topics in an understandable manner.
- High attention to detail, quality, and process consistency.
- Proactive approach to continuous improvement.
- Flexibility and adaptability in complex IT environments.
Experience
- Alternatively, completed vocational training in an IT-related profession with relevant professional experience.
- Proven experience in database administration, migration, and configuration management.
- Practical experience with ITIL-based service management processes and database modeling, including SQL.
- Experience administering, migrating, and developing complex configuration management databases.
- Demonstrable operational experience as a Database Administrator within the last 5 years.
- At least 2 years of practical database administration experience within the last 3 years.
- Experience implementing IT subprojects within agreed timelines and quality requirements.
- Experience resolving database-related issues and supporting operational IT environments.
- Experience developing specifications, technical concepts, and implementation approaches for configuration management.
- Practical experience with database migration projects.
- Experience coordinating technical IT projects, managing dependencies, and supporting successful project delivery.
- Experience delivering technical presentations and user training.
- Experience supporting customers or internal stakeholders during technical implementation projects.
What we offer
- Remote work: approximately 40% of working time.
- Business Travel: Willingness to travel up to 30% of working time.
- Security Clearance: Eligibility for a German SÜ1 security clearance may be required.
- Security & Export Control: Compliance with applicable project-specific security and export control requirements.
- Candidates must provide nationality information where required for security eligibility assessment.
Benefits
Health, fitness & fun
Topics you will work on
Job locations
About your employer
NAXCON GmbH is a German engineering and IT service company specializing in software and hardware development as well as modern electronic solutions. They provide technical support and consulting services to clients from various industries. Additionally, NAXCON is involved in research, development, and training.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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