Job
In this role, you will design and implement a CMDB, manage configuration management, and analyze IT data to define KPIs and derive optimization measures.
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Job technologies
Your role in the team
- Design, implementation, and operation of a Configuration Management Database (CMDB) to support the ITIL process framework.
- Setup of configuration management, the product library, and access and authorization concepts in the system.
- Control of the initialization, maintenance, and management of products and product configurations based on the respective assignments.
- Analyzing IT monitoring data and process metrics, defining key performance indicators (KPIs), and deriving optimization measures.
- Independently carrying out specialist tasks and internal projects in business-critical areas, while continuously improving configuration management, processes, and documentation.
Our expectations of you
Education
- Completed degree or vocational training, or an equivalent qualification.
Qualifications
- Good knowledge of ITIL processes and experience in setting up and operating configuration management systems and CMDB solutions.
- Ideally, certifications in IT service management and project management (e.g., ITIL, Scrum, PRINCE2, or comparable methodologies).
- Excellent communication and presentation skills, as well as the ability to present technical content clearly and tailor it to the target audience.
Experience
- Several years of experience in configuration management, IT service management, or a comparable environment.
What we offer
- Depending on the project, remote work is possible by arrangement.
- We top up your salary to 100% if your child is ill.
- Additionally, you can arrange an individual childcare subsidy.
- 30 days of annual leave are a given for us.
- To help you get to our locations easily, we also provide a subsidy for the Deutschlandticket.
- We have an informal, first-name culture, communicate directly, and are happy to help you with any questions across departments.
- You will definitely be rewarded for your referral.
- We offer you a range of Urban Sports packages that you can use flexibly and close to home.
- Option to participate in an occupational pension scheme under our attractive group plan, with a 20% employer contribution, employee discounts, and gifts for personal occasions.
Benefits
Work-Life-Integration
Job locations
About your employer
Allgeier Public SE is a prominent provider of IT and personnel services, specializing in the digitization of public administration in Germany. With over 400 employees, the company develops tailored solutions for the entire digital lifecycle and ensures digital sovereignty in administrative digitization. The services are exclusively provided in Germany.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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