Jobs at puro Personaldienstleistung GmbH

Analysis and resolution of IT issues in user support Processing and maintaining tickets in the ticket system Setup, installation, and configuration of workstations and end devices Performing software installations, rollouts, and updates Technical...

Installation and configuration of clients. Carrying out hardware relocations including dismantling, reassembly, and cabling. Warranty and standard repairs in the desktop, notebook, and printer sector. Analysis and troubleshooting of software and...

Installation, configuration, and support of hardware and software solutions in the customer environment. Independent analysis and resolution of disruptions in the IT landscape. Support in IT support as well as answering technical user questions....

• Bitlocker
• Windows

Installation, configuration, and support of desktops, notebooks, tablets, and mobile handheld scanners. Acceptance, preparation, and handover of IT end devices to transportation service providers. Analysis, diagnosis, and resolution of issues in IT...

• Windows
• +1

Acceptance and processing of customer inquiries in 1st and 2nd level support. Support and operation of IT workstations at clients. Administration and support of Microsoft 365 environments. Installation, configuration, and maintenance of hardware and...

• Windows
• Microsoft 365

Patch of copper and fiber optic cabling according to DIN 50600, including port documentation and labeling. IMAC/D (Installation, Move, Expansion, Decommission, Disposal) including HDD retention and certified data destruction via Secureboxes. Break/Fix:...

• CMDB
• LAN

They analyze and resolve occurring issues. You handle incoming incidents and service requests. You adapt system configurations based on changes and create the corresponding documentation. They ensure the professional operation of the customer's...

• Linux
• VMware
• SCCM
• Citrix
• MECM

They set up PCs, network components, monitors, printers, and scanners in the administration, install them, and perform maintenance. They manage the MS Active Directory Services (ADS) as well as MS Office 365. You act as the first point of contact for IT...

• Microsoft Teams
• Office 365
• Windows

They conduct telephone IT consultations and connect remotely when needed. You meticulously document your activities, independently set priorities, and actively contribute new ideas to the team. You handle requests in the ticket system and assist users...

• Active Directory
• Windows
• Microsoft Office

They perform fault analysis and troubleshooting at the on-site service point. They advise users on current and deployed hardware and software products. They create and manage Incidents as well as Service Requests. They administer, manage, and maintain...

• Adobe
• iOS
• Windows
• Mac OS
• Microsoft Office
• +1

They carry out repairs, connection, return, and exchange of IT equipment. They are relocating PC workstations and performing client installations. They troubleshoot issues using troubleshooting techniques for Windows 10 and MS Office. You process...

• Microsoft Office
• Windows

You handle disruptions and customer inquiries, coordinating them both on-site and remotely. You actively participate in IT infrastructure projects and collaborate with other departments. You provide support for existing and new IT systems. They ensure...

• Windows Server

They administer and maintain Windows server systems, firewalls, switches, and routers. You process and document cases in the ticket system and perform troubleshooting for any issues that arise. They optimize and maintain the IT infrastructure and...

• Office 365
• Active Directory
• TCP/IP

You perform repair and fault analysis on storage and server systems. You develop solution concepts and perform configurations. You handle incidents via ticketing systems and take over their monitoring. You troubleshoot hardware issues in coordination...

• Cisco
• IBM

They assemble and disassemble hardware, including initial setup and configuration. They install and troubleshoot various software and operating systems. They personally assist users at the Service Point. They repair desktops, notebooks, and tablets...

• Windows
• Microsoft Office