Job
- Level
- Senior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Onsite
Job Summary
In this role, you will install, configure, and support hardware and software solutions on-site at customer locations, independently analyze issues, and provide 1st and 2nd level support.
Job Technologies
Your role in the team
- Installation, configuration, and support of hardware and software solutions in the customer environment.
- Independent analysis and resolution of disruptions in the IT landscape.
- Support in IT support as well as answering technical user questions.
- Execution of 1st and 2nd level support in a production-related environment.
- Processing and documentation of incidents.
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Our expectations of you
Education
- Completed technical training, for example as an IT system electronics technician, or a comparable qualification through relevant professional experience in IT support.
Qualifications
- In-depth understanding of Windows drivers, their diagnosis, and troubleshooting.
- Proficient in Windows Registry, BitLocker, and the fundamentals of IP networking.
- Familiarity with BIOS, BIOS updates, and system-level settings.
- German at native speaker level and good English skills.
- A valid driver's license is mandatory, as well as willingness to work on-site at the customer's location.
Experience
- Experience in log analysis as well as in the evaluation of system logs.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Technician Onsite Support Senior
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
