Job
In this job, you will perform onsite troubleshooting and repairs, advise users on hardware and software, manage end devices, and handle incidents and service requests at the service point.
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Job technologies
Your role in the team
- They perform fault analysis and troubleshooting at the on-site service point.
- They advise users on current and deployed hardware and software products.
- They create and manage Incidents as well as Service Requests.
- They administer, manage, and maintain end-user devices (PCs, laptops, tablets, smartphones).
- They provide user support and consulting at the service point in accordance with the clients' specifications.
Our expectations of you
Qualifications
- Extensive expertise in the current operating systems Windows, iOS, and macOS.
- Knowledge in handling hardware such as PCs, notebooks, tablets, and smartphones.
- Knowledge of common standard applications, such as Office products and Adobe.
- Driver's license.
Experience
- Existing experience in 1st/2nd level support and ticket system management.
Benefits
Health, fitness & fun
Higher take-home pay
Food & drink
Job locations
More about the recruiting agency
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Recruitment Agency
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