Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.000 € Gross/Year
- Location
- Wiesbaden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle customer inquiries in 1st and 2nd level support, manage IT workstations, administer Microsoft 365 environments, and document support processes.
Job Technologies
Your role in the team
- Acceptance and processing of customer inquiries in 1st and 2nd level support.
- Support and operation of IT workstations at clients.
- Administration and support of Microsoft 365 environments.
- Installation, configuration, and maintenance of hardware and software.
- Training users on systems and end devices.
- Documentation of support processes and participation in their optimization.
- Optional: Execution of smaller IT projects depending on qualification.
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Our expectations of you
Education
- Completed IT training with initial professional experience in support.
Qualifications
- Enjoyment in customer contact and a solution-oriented way of working.
- Solid knowledge of Windows environments and Microsoft 365.
- Structured and reliable way of working.
- Very good knowledge of German as well as good knowledge of English.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Techniker 2nd Level Support
- Salary
- from 48.000 € Gross/Year
- Location
- Wiesbaden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
