6 job openings found.
SIXT SE·Pullach im Isartal
In this role, you will develop innovative AI-driven solutions for customer service, manage the entire product lifecycle, and optimize models for case classification and knowledge retrieval.
In this role, you lead a team of engineers to develop distributed systems on AWS, drive customer service AI into production, and ensure seamless customer journeys while collaborating with international partner teams.
Otto GmbH & Co. KG·Memmingen
In this role, you will administer the Salesforce platform, manage users and permissions, handle support requests, and collaborate with external service partners for the continuous development of Salesforce.
Bofrost Dienstleistungs GmbH & Co. KG·Straelen
In this role, you analyze customer and campaign data, develop performance reports in Power BI, and optimize multichannel CRM processes using SQL and Azure Databricks for targeted marketing actions.
WEBER GmbH·Wolfratshausen
In this role, you handle technical inquiries and issues in Salesforce Service Cloud and SAP CS, analyze existing processes, and coordinate service deployments to ensure efficient technical support.
KNIPEX - Werk C. Gustav Putsch KG·Wuppertal
In this role, you optimize international sales processes, coordinate projects, handle offers and orders in multiple languages, and communicate closely with customers and the sales team.
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ResMed Germany Inc·Hildesheim
In this role, you analyze customer queries, provide telephone support to care facilities regarding software issues, and document solutions in our ticket system to ensure efficient software usage.
B. Braun Melsungen AG·Melsungen
In this role, you will develop a product vision and roadmaps for customer service platforms, prioritize features, and collaborate closely with IT and development teams in agile environments.
Zalando SE·Berlin
You shape the CRM partner data roadmap, translate strategy into a prioritized backlog of data products, build integrations and monitoring dashboards, unify Salesforce/HubSpot/backend data and establish data governance.
Actief Personalmanagement GmbH·Alfeld (Leine)
You run and evolve the international Salesforce environment across Marketing, Sales and Service Clouds, lead projects and releases, capture and prioritize requirements, coordinate integrations and support, administer the system and ensure governance.
Celonis·Munich
As the Support Operations Manager within the Customer Support organization, you will play a pivotal role in driving programs that enhance the performance of the support organization, ultimately leading to higher customer satisfaction. This role involves...
Carl Zeiss AG·Oberkochen
As a Salesforce Application Consultant for Service, you will be responsible for the continuous development of our CRM service processes with a focus on their IT implementation in Salesforce You are responsible for providing the technical solution advice...
Vp-systeme Gmbh·Cologne
Senior Test Automation Engineer (m/f/d) - Salesforce Service Cloud | Apex | Selenium Quality management and test planning for our Salesforce Service Cloud platform Recognizing complexity in backlog refinement Coordination between product owners and...