Bfi Unternehmensgruppe
7 job openings found.
In this role, you will support users onsite and remotely, process tickets in the support system, conduct troubleshooting, and assist with resolving technical issues using common operating systems and software.
In this role, you transport hardware, remove and replace components, patch network cables, manage cabling according to specifications, and handle documentation for incoming hardware.
In this role, you will install and configure hardware and software, as well as network components, and provide 1st and 2nd level support, including ticket management and documentation of tasks performed.
In this role, you handle IT incidents, install and configure PCs and printers, assist users with mobile devices, and maintain documentation in a SLA-driven ticketing system.
In this role, you handle incidents and IMAC requests, perform installations and troubleshooting of PC systems, and provide user support for mobile devices and video conferencing systems.
In this role, you will handle incident reports in 1st level support, document tickets, perform troubleshooting, and provide onsite support for video conferencing systems in Nuremberg.
In this role, you assist customers with iPhone and iPad configuration, perform IMAC-D services, address incident tickets, and document all activities in the ITSM system.
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In this role, you process incoming IT support requests through various channels, document issues in the ticket system, and analyze and resolve technical problems in hardware and software environments.
In this role, you will be responsible for the setup and installation of hardware components while training users on the systems. You will conduct troubleshooting and provide initial solutions on-site, escalating issues to support teams as needed.
In this role, you set up lecture and meeting rooms, assist in conducting Skype and WebEx meetings, and train educators in tech usage, requiring a strong focus on customer service.
In this role, you will assist end-users with IT issues related to Windows 10/11 and Office 365, conduct initial error analysis, and meticulously document all cases in the ticketing system.
In this role, you are responsible for the physical connection and setup of hardware in installations and relocations, conduct functionality tests, and ensure 1st level support for various end devices.
In this role, you will handle IT tickets, maintain the asset management database, and set up workstations while working with Active Directory and modern Windows operating systems.
In this role, you will provide 1st and 2nd level support for hardware and software issues, focusing on installing, configuring, and maintaining clients running Windows 10 and 11.
In this role, you plan and implement complex Active Directory environments, manage Windows Server administration, and assist in migrations and troubleshooting while creating designs and documentation.