Job
In this role, you will perform onsite installations, maintenance, and repairs on PCs and printers, analyze hardware and software issues, and document service requests in ticketing systems.
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Job technologies
Your role in the team
- Execution of onsite installations, maintenance, and repairs of desktop PCs, notebooks, printers, and other peripherals.
- Analysis, diagnosis, and troubleshooting of hardware and software issues in the areas of Microsoft Windows, workstation systems, notebooks, printers, and networks directly at the customer's site.
- Processing, prioritization, and traceable documentation of incoming service requests and incident tickets in appropriate ticketing systems.
- Setup, assembly and disassembly, as well as commissioning and configuration of IT workstations and client systems.
- Consultation and training of users in the use of IT systems, notebooks, and mobile devices, as well as performing data backups and restoring or recovering user profiles.
Our expectations of you
Education
- Completed training as an IT specialist for system integration or a comparable qualification.
Qualifications
- Good knowledge of standard software, operating systems, as well as software and operating system deployment.
- Analytical thinking, technical understanding, and a solution-oriented approach to work.
- Strong customer and service orientation as well as a reliable and structured way of working.
- Class B driver's license.
- Excellent spoken and written German skills.
Experience
- Experience with Active Directory, Windows domains, permission management, and troubleshooting PCs, notebooks, printers, and mobile devices.
What we offer
- Assignments in renowned companies across Germany.
- An above-tariff and fixed monthly salary.
- Individual development opportunities.
- Personalized employee support by our HR team.
- You gain valuable professional experience in complex project environments.
- Possibilities for onboarding with the client.
- Very good opportunities also for career changers and entry-level applicants.
Job locations
About your employer
The BFI Unternehmensgruppe, founded in 1998 in Nuremberg, is an established company specializing in IT services, personnel services, and software development. With over 100 employees, it offers innovative technologies such as 3D printing.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
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