13 job openings found.
Qwist GmbH·Berlin
In this role, you handle technical support requests from B2B partners, analyze API requests and logs, communicate during disruptions, and develop automated workflows to optimize the support process.
Leapsome GmbH·Berlin
In this role, you will diagnose technical issues, respond to customer inquiries in support, and closely collaborate with product and engineering teams to ensure a high-quality user experience.
Peter Park System GmbH·Munich
In this role, you lead a team, analyze ticket data for process improvements, develop automations, and support the transition from Freshdesk to HubSpot to ensure efficient and personalized support.
Westwing Home & Living GmbH·Munich
In this role, you will own the product and technology strategy for the operations platform and lead a team of engineers while developing and optimizing integrations and workflows.
Axiom Technologies·Birkenfeld
In this role, you will provide first- and second-level support for desktops, laptops, and printers. You'll install, maintain, and configure systems and applications, troubleshoot technical issues, and support employees both on-site and remotely.
Axiom Technologies·Emsdetten
In this role, you provide technical support for desktop and mobile devices, addressing service requests. You install and maintain operating systems, troubleshoot issues, and handle technical setup for new workstations.
Axiom Technologies·Troisdorf
In this role, you will handle IT support requests for desktops, laptops, and mobile devices, install operating systems and applications, and ensure the functionality of user workstations.
atlantis media GmbH·Hamburg
In this role, you will design and implement CRM and customer service solutions using SugarCRM and Zendesk, develop customizations in PHP and JavaScript, and integrate third-party systems via REST.
Axiom Technologies·Wunstorf
In this role, you will provide direct IT support to end-users, manage computers, software, and printers, troubleshoot issues in Windows, macOS, and Linux environments, and manage user accounts.
Secfix·Berlin
In this role, you will handle product-related inquiries, document issues, create content for the knowledge base, and conduct quality checks to ensure exceptional customer support is provided.
Axiom Technologies·Celle
In this role, you provide onsite and phone support for end-users in the desktop computing environment, handling installations, maintenance, and troubleshooting of hardware and software while assisting employees with workstation setups.
Axiom Technologies·Cologne
In this role, you will support users onsite and by phone with IT issues, configure new workstations, and maintain operating systems and applications to ensure optimal desktop environments.
FERCHAU Engineering GmbH·Burghausen
You take and triage service tickets, resolve short issues via remote access, document steps, monitor Nagios/Zabbix/PRTG, install and configure hardware/software, apply updates and troubleshoot systems under time pressure.
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NinjaOne GmbH·Berlin
In this role, you handle technical support requests, resolve issues with Windows, Mac, and Linux, collaborate closely with various departments, and create training materials for internal and external partner teams.
In this role, you guide our customers through implementing the NinjaOne solution, handle support inquiries, and collaborate closely with sales and account management to develop solutions and resolve product issues.