Zendesk
10 job openings found.
Axiom Technologies
In this role, you provide onsite and phone support for end-users in the desktop computing environment, handling installations, maintenance, and troubleshooting of hardware and software while assisting employees with workstation setups.
NinjaOne GmbH
In this role, you will assist customers throughout the implementation process, respond to inquiries across various communication channels, and contribute to optimizing the onboarding experience for smooth customer interactions.
KALORIMETA GMBH
In this role, you will enhance the Atlassian suite and configure user and permission concepts while managing cloud tools and providing support for complex inquiries.
In this role, you handle 1st and 2nd level support for desktop systems and set up workstations for new employees. You are also responsible for troubleshooting and configuring software and hardware issues.
Possehl Spezialbau GmbH
In this role, you will handle IT support, analyze and resolve issues, manage users and devices, and document solutions and processes in the knowledge base.
BETTY BARCLAY GROUP
In this role, you will handle 1st and 2nd level support requests, manage Microsoft 365 administration, and analyze network issues, collaborating closely with internal teams and external partners.
In this role, you will support users onsite and by phone with IT issues, configure new workstations, and maintain operating systems and applications to ensure optimal desktop environments.
FERCHAU Engineering GmbH
In this role, you analyze disturbances and service requests in the ticket system, support the smooth operation of the server landscape, and perform regular system monitoring.
You take and triage service tickets, resolve short issues via remote access, document steps, monitor Nagios/Zabbix/PRTG, install and configure hardware/software, apply updates and troubleshoot systems under time pressure.
Processing of fault reports within the framework of 1st level support. Analysis and solution of technical problems based on predefined workflows. Documentation of customer inquiries and solutions in a ticket system. Support with the setup and...
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1KOMMA5° GmbH
In this role, you will design and implement scalable backend services and modern frontends for our Customer Support Platform while making technical decisions and mentoring your team.
DMG Dental-Material Gesellschaft mbH
In this role, you provide 1st level support for customers with technical inquiries regarding 3D printing, process support requests systematically, and document all procedures in the CRM system.
Selectline Software GmbH
In this role, you analyze technical requests for cloud applications and convert them into actionable tickets while diagnosing errors in the frontend and relational databases, documenting solutions effectively.
Marc O'Polo AG
In this role, you will analyze and prioritize customer journey requirements, develop clear user stories, and drive their implementation with CX managers and IT teams for measurable improvements.
Maxon Computer Gmbh
In this role, you will configure hardware, provide advanced support for Windows and macOS systems, manage networks, and execute IT projects aimed at improving IT support services.