Support Jobs in Bielefeld

In this role, you will handle international IT requests in 1st-level support, develop solution concepts, and assist employees with hardware, software, and network issues globally.

In this role, you will plan and install IT infrastructure, manage desktops, servers, and virtual environments, and be responsible for 1st and 2nd level support for Microsoft systems.

In this role, you provide 2nd level support for hardware and software, handle customer inquiries, and coordinate ticket resolutions. You install POS hardware and work on client projects as well as in the support portal.

In this role, you will handle 2nd level support inquiries, answer technical questions related to hardware and software, and set up network components and POS hardware. You will document requests in our ticket system and collaborate on customer projects.

In this role, you will handle 2nd Level application support for hardware and software, respond to customer inquiries, coordinate tickets, set up hardware, and assist with customer projects and surveys.

In this role you manage problem, release and change management, configure/maintain Windows servers/clients, operate IT infrastructure, manage ticketing, use SCCM/Intune for deployments and support IT projects.

In this role, you handle user requests, manage the ticketing system, and provide 1st and 2nd level support, including maintaining IT infrastructure and managing Microsoft Active Directory.

The telephone support of the customer hotline falls within your responsibilities. 1st level support via phone and/or remote. You are the primary contact for IT inquiries. Creation of tickets for 2nd level support. Support of 2nd level support. Follow-up...

Recording, analyzing, and processing user requests from headquarters and locations. Recording, classification, processing and forwarding of incoming fault reports in a ticket system. Collaboration in 1st and 2nd level support. Managing a Microsoft...

Receiving, analyzing and processing user requests from headquarters and locations. Recording, classification, processing and forwarding of incoming fault reports in a ticket system. Collaboration in 1st and 2nd level support. Managing a Microsoft Active...

Control of problem, release and change management processes Configuration, further development, maintenance and ensuring the operation of the IT infrastructure Administration of the IT ticket system and processing of tickets Support of software...

Implementation of 1st and 2nd level support via telephone, email and remotely. Prioritization, classification and documentation of faults in the ticket system. Error analysis and troubleshooting. Documentation of errors and bug fixes. Software...