Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bielefeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle user requests, manage the ticketing system, and provide 1st and 2nd level support, including maintaining IT infrastructure and managing Microsoft Active Directory.
Job Technologies
Your role in the team
- Reception, analysis, and processing of user requests from the headquarters and the locations.
- Recording, classifying, processing, and forwarding incoming fault reports in a ticket system.
- Work in 1st and 2nd level support.
- Management of a Microsoft Active Directory.
- Management of IT infrastructure with a focus on user support for client/server environments.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or a comparable qualification.
Qualifications
- High customer orientation and communication skills.
- Good German and English skills.
Experience
- Initial experience in IT support and helpdesk.
- Experience in the Office 365 environment and/or Linux environment is desirable.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support staff
- Location
- Bielefeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
