IT Support 1st & 2nd Level

Rasch-metalle Gmbh & Co. Kg

Job

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Job technologies

Your role in the team

  • Implementation of 1st and 2nd level support via telephone, email and remotely.
  • Prioritization, classification and documentation of faults in the ticket system.
  • Error analysis and troubleshooting.
  • Documentation of errors and bug fixes.
  • Software installations, maintenance.

Our expectations of you

Education

  • Completed IT training, e.g. as an IT specialist, IT management assistant, IT systems management assistant (m/f/d) or a completed degree in computer science.

Qualifications

  • Administration of Windows server environments.
  • Outlook administration (Exchange).
  • Client Support.
  • User management in Active Directory (AD).
  • Organized, detailed and independent work.
  • Good oral and written expression.

Experience

  • Professional experience in support and knowledge of:

Benefits

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Bielefeld
    Nordrhein-Westfalen, Germany

About your employer

Als ein dynamisches, sich im Wachstum befindendes mittelständisches Metallhandelsunternehmen mit dem Schwerpunkt NE-Metalle gehören wir mit unserer breiten Produktpalette zu den führenden Metallhändlern Europas.

Company size
50-249 Employees
Company type
Established Company
Work model
Full Remote, Hybrid, Onsite
Industry
Trade
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IT Support 1st & 2nd Level

Rasch-metalle Gmbh & Co. Kg