Topdesk Jobs in Germany

In this role, you analyze technical issues, configure systems such as WT and UDS, support customers in 1st level support, and conduct online training to meet their specific needs effectively.

In this role, you will support the IT team in daily operations, maintain documentation, organize meetings, and coordinate projects and tasks in the IT sector without performing technical implementations.

In this role, you will lead the migration of a virtualization platform and relocation of hardware to a data center. You will plan infrastructure projects, manage external service providers, and create project plans while ensuring IT security and data protection compliance.

In this role, you ensure the operation of key application systems, analyze processes, accompany updates, and are responsible for technical documentation and 3rd-level support.

In this role, you will be the first point of contact for ~400 employees, handling the creation, management, and deactivation of user accounts and IT hardware, while ensuring effective IT support services.

In this role, you will be the point of contact for IT inquiries and issues, independently handling incidents from hardware to software, while documenting everything in the ticketing system to ensure a high standard of service.

In this role, you actively support the central service desk with incident reports, analyze and optimize processes, and are responsible for user support as well as the installation of IT workplace infrastructure.

In this role, you assist employees with technical questions, handle incident reports, and work closely with 2nd-level support to provide effective solutions and initiate optimizations.

In this role, you will manage requirements from business areas, oversee the entire requirements process, and create decision templates while closely collaborating with project management and IT architecture.

In this role, you are responsible for Mobile Device Management, ensuring hardware availability for employees, handling incidents in 1st Level Support, and supporting mobile devices both on-site and through a ticket system.

You create, maintain, and manage employee accounts and permissions. You support users in the use and commissioning of mobile devices. You manage and support tablets as well as mobile phones using a Mobile Device Management solution. They deploy...

Control and administration of IT systems with a focus on 2nd/less 1st level support. Support for internal software distribution and MDM. O365 support, network maintenance. Coordination of hardware inventory and requirements. Server maintenance (domain...