Topdesk Jobs in Germany

In this role, you analyze requirements from business units, prioritize them, and manage the entire requirements process until handover to projects or IT operations. You collaborate closely with various stakeholders to optimize IT processes and ITSM.

In this role, you will handle IT requests in 1st-level support, manage workstations throughout their lifecycle, oversee mobile devices, and optimize IT processes focusing on system and service improvements.

In this role, you provide IT support to internal users, handle tickets, perform on-site installations of IT equipment, and ensure smooth workspace operations.

In this role, you will plan and manage server and network infrastructures, implement IT security concepts, administer VoIP systems, support users, and handle complex IT tickets.

In this role, you actively support the central service desk with incident reports, analyze and optimize processes, and are responsible for user support as well as the installation of IT workplace infrastructure.

In this role, you assist employees with technical questions, handle incident reports, and work closely with 2nd-level support to provide effective solutions and initiate optimizations.

In this role, you are responsible for Mobile Device Management, ensuring hardware availability for employees, handling incidents in 1st Level Support, and supporting mobile devices both on-site and through a ticket system.

You create, maintain, and manage employee accounts and permissions. You support users in the use and commissioning of mobile devices. You manage and support tablets as well as mobile phones using a Mobile Device Management solution. They deploy...

Control and administration of IT systems with a focus on 2nd/less 1st level support. Support for internal software distribution and MDM. O365 support, network maintenance. Coordination of hardware inventory and requirements. Server maintenance (domain...