Support Administrator Jobs in Germany

In this role, you handle 1st and 2nd level support requests, assist users with hardware and software issues, and manage user accounts and mobile devices via Active Directory.

In this role, you maintain the internal IT infrastructure, serve as the first point of contact for hardware and software inquiries, and manage IT workstations and user accounts while supporting data protection and security matters.

In this role, you will handle support requests via phone, email, and ticketing systems, resolve simple IT issues, escalate complex cases to 2nd Level Support, and monitor the backup and hardware status of customers.

In this role, you support employees in IT support, handle incidents in the ticket system, manage IT workstations, and install software while collaborating closely with our central IT service provider.

In this position, you coordinate IT projects, administer Windows servers and Office 365 applications, conduct IT training, and manage the IT helpdesk, always in communication with the site IT manager.

In this role, you will manage the Microsoft server landscape, assist colleagues with IT issues, optimize the network infrastructure, and actively engage in projects aimed at improving processes.

In this role, you take charge of second-level support for backend systems, administer Windows servers and Active Directory, and handle complex support cases using Microsoft technologies.

In this role, you will handle IT requests as the first point of contact, develop and optimize support processes, build an AI-supported self-service platform, and manage home office IT solutions.

In this role, you will be the main contact for IT issues, optimizing IT workstations. You will handle tickets, support network infrastructures, and develop automation scripts to enhance efficiency.

Acceptance, analysis and resolution of IT disruptions in the area of online and telephone conferences. Creation of tickets and classification of fault reports. Responsibility for the competent resolution of disruptions, even during ongoing conferences....

Answering customer inquiries via telephone, email and ticket system in the IT area. Diagnosis and solution of technical problems and malfunctions. Support in setting up, configuring and maintaining IT systems and software applications. Advising our...

You ensure the smooth IT operations of our users and answer inquiries by phone, email and ticket system. Your tasks include installing, configuring and troubleshooting peripheral devices, Windows operating systems and Microsoft Windows client/server...

You ensure the smooth IT operations of our users and answer inquiries by phone, email and ticket system. Your tasks include installing, configuring and troubleshooting peripheral devices, Windows operating systems and Microsoft Windows client/server...

Answering customer inquiries via telephone, email and ticket system in the IT area. Diagnosis and solution of technical problems and faults. Support in setting up, configuring and maintaining IT systems and software applications. Advising our customers...