2nd Level Support Jobs in Munich

In this role, you will serve as the first point of contact for employees' IT inquiries, handle tickets, install and configure Windows clients, and support Microsoft 365. You will also manage mobile devices and maintain IT documentation.

In this role, you will be responsible for 1st and 2nd level support, resolve user inquiries, set up notebooks, and manage user accounts as well as Microsoft 365 applications.

In this position, you will assist in the migration to Office 365, utilize admin consoles and a ticketing system while providing excellent IT support in 1st and 2nd level support.

In this role, you perform hardware repairs and handle complex IT issues in 2nd level support, including installation and configuration of IT systems and maintenance of Microsoft Windows 10 and Active Directory.

In this role, you support customers in implementing their IT strategies with tools like IObeya and Service Now, manage users, and provide application support in the aviation sector.

You act as an interface between the clients and the internal departments. They resolve inquiries through effective communication and collaboration with clients. You handle and document customer inquiries in both German and English. You analyze customer...

They plan and execute software rollouts and updates. You independently conduct database analyses and procedures. You will be responsible for customizing and supporting existing installations in close collaboration with the users. They analyze and...

First and Second Level Support for customers remotely as well as on-site. Error analysis and troubleshooting remotely, with documentation in a ticketing system. Forwarding tickets to subsequent support units, such as the manufacturer's third level, etc....

Competent communication with our customers in 2nd and 3rd level support (by phone, email and remotely) using standardized procedures. Planning, setup and operation of IMAC tasks (Installation, Move, Add, Change) for IT and end devices. Supporting our...

Competent communication with our customers in 1st and 2nd level support (by phone, email and remotely) using standardized procedures. Planning, setting up and operating IMAC tasks (Installation, Move, Add, Change) for IT and end devices. Supporting our...