Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- 900 to 1.200€ Gross/Month
- Location
- Chemnitz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze error messages in IT support, perform system maintenance and KIX updates, and actively assist customers with technical issues related to our software.
Job Technologies
Your role in the team
- We are looking for a dedicated working student (m/f/d) in the IT Support department.
- Gain practical experience in real tech support and expand your knowledge in a dynamic environment.
- You support our Service Agents and assist our customers with system disruptions or configuration inquiries related to our software KIX.
- You act proactively by analyzing error messages and independently performing regular system maintenance, operating system updates, and KIX updates.
- You not only install the latest KIX versions but are also active in the KIX forum to assist the community with "help for self-help."
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Our expectations of you
Qualifications
- You are enrolled in a degree program with a focus on computer science or a related field.
- You quickly familiarize yourself with new tools and topics, approach people openly, and enjoy engaging with colleagues and clients.
- You are capable of reading and understanding code.
- You speak fluent German and have good English skills.
- A proactive, structured way of working, good self-organization, and teamwork are very important to us.
- Excellent communication skills and a service-oriented work approach.
- Fluent in spoken and written German
Experience
- You already have some experience working with Linux.
- Experience with ticketing systems is a plus.
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What we offer
- If you are interested in an exciting role in IT support and want to further develop your skills in an innovative environment, we look forward to receiving your application.
- Salary: €900.00 - €1,200.00 per month
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Kix Service Software Gmbh
KIX Service Software GmbH develops and markets the Open Source Service Software KIX, supporting companies in IT Service Management processes.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Werkstudent IT Support
- Salary
- 900 to 1.200€ Gross/Month
- Location
- Chemnitz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
