KIX Jobs in Germany

In this role, you will handle customer inquiries in the ticket system, analyze IT incidents, and assist in developing a chatbot-based knowledge base to enhance service processes.

In this role, you will plan and implement Citrix environments, perform troubleshooting, and optimize performance. You will manage backup strategies and contribute to migration projects.

In this role, you will assist users with hardware and software inquiries, handle incidents in ticket systems, and perform remote maintenance while utilizing Microsoft operating systems and Office programs.

In this role, you coordinate IT service requests from departments and are responsible for technical implementation, including software and hardware provision, as well as end-user access for the city administration.

In this role, you will assist IT users in the helpdesk with hardware and software issues, manage tickets, perform remote maintenance, and ensure the smooth operation of systems and devices.

In this position, you will be responsible for handling hardware and software issues in 1st and 2nd level support. You will utilize your IT skills to manage end devices and process requests in the ticket system.

In this role, you will plan and optimize Citrix environments, perform installations, handle troubleshooting, and manage migrations while closely collaborating with various teams.

In this role, you will manage the email environment using Postfix and Dovecot, enhance the anti-spam gateway, and implement IT service management processes according to ITIL standards.

In this position, you will be responsible for receiving and processing IT incidents and service requests in hotline support. You will diagnose, resolve issues, and maintain the knowledge database.

In this role, you will handle IT requests in 1st and 2nd level support, troubleshoot hardware and software issues, manage end devices, and assist users with technical challenges in the client-server environment.

As part of direct placement, our specialist team is currently looking for an IT Helpdesk employee for a business partner from the IT industry at the Bamberg location. Thanks to our trusted contacts with local HR decision-makers, Randstad Professional...