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Leibniz Universität Hannover·Hanover
In this role, you will be the main contact for E-Learning services and the mycampus platform, handling user requests, analyzing issues, and testing new features to enhance IT services.
Kix Service Software Gmbh·Chemnitz
In this role, you analyze error messages in IT support, perform system maintenance and KIX updates, and actively assist customers with technical issues related to our software.
Universität Ulm·Ulm
In this role, you will handle customer inquiries in the ticket system, analyze IT incidents, and assist in developing a chatbot-based knowledge base to enhance service processes.
Klinikum Worms gGmbH·Worms
In this role, you will plan and implement Citrix environments, perform troubleshooting, and optimize performance. You will manage backup strategies and contribute to migration projects.
puro Personaldienstleistung GmbH·Munich
In this role, you troubleshoot hardware and software issues in 1st and 2nd level support, work with Microsoft operating systems and Office applications, and manage modern devices and remote support systems.
Randstad Deutschland GmbH & Co. KG·Munich
In this role, you will assist users with hardware and software inquiries, handle incidents in ticket systems, and perform remote maintenance while utilizing Microsoft operating systems and Office programs.
Stadt Chemnitz·Chemnitz
In this role, you coordinate IT service requests from departments and are responsible for technical implementation, including software and hardware provision, as well as end-user access for the city administration.
GULP Information Services GmbH·Munich
In this role, you will assist IT users in the helpdesk with hardware and software issues, manage tickets, perform remote maintenance, and ensure the smooth operation of systems and devices.
GULP Information Services GmbH·Aschaffenburg
In this position, you will be responsible for handling hardware and software issues in 1st and 2nd level support. You will utilize your IT skills to manage end devices and process requests in the ticket system.
In this role, you will plan and optimize Citrix environments, perform installations, handle troubleshooting, and manage migrations while closely collaborating with various teams.
TU Bergakademie Freiberg·Freiberg
In this role, you will manage the email environment using Postfix and Dovecot, enhance the anti-spam gateway, and implement IT service management processes according to ITIL standards.
Sozialstiftung Bamberg·Bamberg
In this position, you will be responsible for receiving and processing IT incidents and service requests in hotline support. You will diagnose, resolve issues, and maintain the knowledge database.
GULP Information Services GmbH·Ingolstadt
In this role, you will handle IT requests in 1st and 2nd level support, troubleshoot hardware and software issues, manage end devices, and assist users with technical challenges in the client-server environment.
GULP Information Services GmbH·Bamberg
As part of direct placement, our specialist team is currently looking for an IT Helpdesk employee for a business partner from the IT industry at the Bamberg location. Thanks to our trusted contacts with local HR decision-makers, Randstad Professional...
They resolve hardware and software issues in 1st and 2nd level support. You work with Microsoft operating systems from Windows 7 onwards and Microsoft Office from 2010 onwards. You use ticket systems such as OTRS or KIX. You work with current end...