IT Specialist for System Integration, 1st, 2nd & 3rd Level Support

Kegler IT GmbH & Co. KG
Freiburg im Breisgau, Westerburg
Acceptance, analysis, and processing of IT disruptions and service requests in the ticket system. First-Level Support: Initial analysis, troubleshooting, and user assistance. Second-Level Support: In-depth error analysis and sustainable problem solving....