Job
- Level
- Experienced
- Location
- Westerburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network
- Employment Type
- Part Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will monitor system and network landscapes, handle incident reports, perform troubleshooting, and actively contribute to the improvement of monitoring and operational processes.
Job Technologies
Your role in the team
- Monitoring and analysis of system, network, and server landscapes
- Processing incoming fault reports from monitoring
- Troubleshooting and escalation of complex processes
- Communication with clients and service providers
- Documentation in the ticket system
- Contribution to the further development of our monitoring and operational processes
- User setups
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Our expectations of you
Education
- Completed IT apprenticeship (e.g., Fachinformatiker) or a comparable qualification
Qualifications
- Knowledge of monitoring tools (e.g., NinjaRMM, Riverbird, or similar) is an advantage.
- Structured working style and pronounced service orientation
- Teamwork and sense of responsibility
Experience
- Experience in Active Directory, networking, virtualization, IT support, MS365, and backup software Veeam.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Kegler IT GmbH & Co. KG
Seit 1989 steht Kegler IT für Effizienz, Kompetenz und lösungsorientiertes Handeln. Die grundlegende Voraussetzung für unser Erfolgskonzept sind die kontinuierliche Schulung und Weiterbildung unserer Mitarbeiter. Umfassendes Know-how sowie langjährige Erfahrung im Bereich IT machen uns zum qualifizierten Ansprechpartner.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Network Operations Center employee
- Location
- Westerburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
