GuT Personalmanagement GmbH

2nd-Level User Support and Administrative Activities (80/20). Collaboration with support from colleagues in IT support. Working according to the ITIL standard and using ServiceNow as the ticketing system.

You handle incoming end customer inquiries via email or phone. Handling of complaints including troubleshooting and problem resolution with end customers. Processing inquiries from external parties via email or phone.

Setting up Topix accounts for sending emails (authorization of each colleague) Set up scanner Clarify additional MS365 topics GDPR Training sessions for employees on Outlook and Teams Communicate regulations Security aspects for mobile devices Security...

Administration of the IT system landscape (Windows Server; Backup; Office365, Security) IT user support and management of a ticket system Support for ERP-specific projects and regular maintenance (interfaces to other systems; expansion of server...

Execution of incident handling and fault rectification for 1st- and 2nd-level support within the scope of incident management. Installation, configuration, and deployment of workstations, printers, and peripherals. Maintenance of the inventory database...

Consulting nursing schools, hospitals, and care facilities on technical integrations. Creation of guest access and granting of permissions (external user support). Technical support for a data portal (external user support). Support of the Office...

Administration and support of the entire IT infrastructure. Analysis and resolution of fault reports. Installation and configuration of networks, servers, and workstations. Maintenance of web applications. Supervision of batch processes and data...

Management (conceptualization, support, analysis, interpretation) of continuous image and satisfaction analyses as well as ad-hoc market research studies. Technical collaboration in the conception, implementation, and further development of projects in...

They are expanding existing software. Creating new building blocks and program components based on specifications (requirements specification / functional specification). You will be responsible for programming the GUI (visualization, database,...

As a project manager, you plan the systems, implement them, and commission them. You handle customer inquiries. They advise clients on all technical matters. They configure and program the systems. They troubleshoot faults in the systems. You contribute...

They are responsible for maintenance, expansion, and optimization of websites, applications, and systems. You write impeccable code and are responsible for its regular review. You always keep an eye on responsive design and performance optimization....

They assist with the transition to Office 365. The use of admin consoles is a must. The use of a ticketing system is required.

Rebuilding the network including replacing and reprogramming the switches. Configuring the Wi-Fi and ensuring smooth functioning. Processing incoming tickets regarding the work performed. Support in the introduction of new IT systems and solutions....

Re-establishment and introduction of the network monitoring tool PRTG throughout the entire company infrastructure. Implementation of the project within the framework of AD security, including planning, implementation and documentation. Support in...

Support of the active LAN and WLAN network components, the servers and the domain structure. Support of security systems such as firewalls and virus scanners. Support of virtualized servers (VMware) and the Microsoft Exchange system. Support of existing...