Job
In this role, you will support colleagues in 2nd-level user support by handling user requests and performing administrative tasks while adhering to ITIL standards and using the ServiceNow ticketing system.
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Job technologies
Your role in the team
- 2nd-Level User Support and Administrative Activities (80/20).
- Collaboration with support from colleagues in IT support.
- Working according to the ITIL standard and using ServiceNow as the ticketing system.
Our expectations of you
Qualifications
- Language skills in German and English.
- Service-oriented attitude and demeanor.
What we offer
- In Munich, we are looking for an IT professional on behalf of our client as a staffing agency.
- The position is to be filled on a part-time basis.
Job locations
More about the recruiting agency
GuT Personalmanagement GmbH is an established recruiting agency specializing in personnel placement. It assists companies in bridging personnel shortages and offers sustainable workforce planning.
- Recruiting Agency
- Onsite
- Recruitment Agency
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