Support Engineer
Holzgerlingen
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Bertrandt Ag
In this role, you provide telephone support to customers regarding software inquiries, manage tickets in the system, and create technical documentation and FAQs while collaborating closely with your team.
Axians Athos GmbH
In this role, you handle customer inquiries in 1st Level Support, analyze technical issues, develop solutions, and document them in the ticket system to optimize the usage of our software.
Innovaphone
our team is the last resort in case of technical problems - in the highest instance with the manufacturer! we support our partners with technical problems, questions and configurations of our own products Since our customers come from all sectors, we...
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solutio GmbH & Co. KG Zahnärztliche Software und Praxismanagement
In this role, you document support cases in 1st Level Support, install Windows and macOS clients, and manage Active Directory, Exchange, and Microsoft 365 while providing telephone support and training to employees.
In this role you support customers by phone and via helpdesk, prioritize and resolve tickets, analyze log files, configure Windows, macOS and Linux, manage virtualization and container setups, and write support docs.
DIS AG
You support our customers via telephone (hotline) with professional advice and assistance on all questions related to our software solution Charly. In the ticketing system, you prioritize, classify, and document our customers' inquiries. Your goal is to...
Support of internal and external clients with complex IT issues. Analysis and resolution of technical issues in 1st and 2nd level support. Installation, configuration, and maintenance of hardware and software components. Training and support for users...
The support division is divided into functional and technical support. The various possible solutions are explained to our customers in a clear manner and implemented directly via remote maintenance. Support staff are the first point of contact for any...
You will support our customers by telephone (hotline) with first-class advice and support on all issues relating to our software solution charly. In the ticketing system (helpdesk), you prioritize, classify, and document all inquiries (tickets) from our...
You will support our customers by telephone (hotline) with professional advice and support on all questions relating to our software solution Charly. In the ticketing system, you prioritize, classify, and document our customers' inquiries. Your goal is...
Supporting internal and external customers with complex IT issues. Analysis and resolution of technical problems in 1st and 2nd level support. Installation, configuration and maintenance of hardware and software components. Training and support for...
You support our customers by telephone (hotline) with professional advice and support on all questions relating to our software solution Charly. In the ticketing system, you prioritize, classify and document our customers' inquiries. Your goal is to...
Supporting internal and external customers with complex IT issues. Analysis and resolution of technical problems in 1st and 2nd level support. Installation, configuration and maintenance of hardware and software components. Training and support of users...