Jira Service Desk
4 job openings found.
Allgäuer Überlandwerk GmbH
In this role, you will manage IT workstations, analyze issues, administer Active Directory objects, and assist in the rollout of new hardware and software solutions.
IABG
In this role, you ensure the availability of IT systems, create documentation, define maintenance plans, and work on the installation and maintenance of customer systems in both national and international contexts.
TIM AG
In this role, you will be the primary contact for internal users, addressing their hardware and software issues while managing installations and documentation in the IT service desk.
Ensuring the stable operational readiness of IT systems and equipment. Preparation of balanced commissioning specifications with appropriate documentation. Supporting interdisciplinary project teams by defining inspection and maintenance plans....
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Enpal GmbH
In this role, you will handle technical support requests, diagnose and resolve hardware and software issues, and manage devices across Microsoft 365, Azure AD, and Intune, ensuring adherence to SLAs.
PULS GmbH
In this role, you will assist departments in developing tailored Atlassian solutions, optimize existing workflows, and conduct training for the effective use of Jira and Confluence.
Avantgarde Experts GmbH
In this role, you will manage IT incident reports in the ticket system and resolve issues through troubleshooting with users via remote access while ensuring documentation and customer communication.
adesso SE
In this role, you manage the application management of existing software, ensure smooth operations, implement monitoring and CI/CD processes, and provide advisory support to clients.
DIS AG
In this role, you will be the first point of contact for customer inquiries, manage service requests, monitor IT infrastructures, and document processes in ticket systems, while proactively solving issues and ensuring quality.
In this role, you will be the main point of contact for customer inquiries, coordinating service requests, overseeing IT infrastructure, prioritizing support incidents, and documenting processes in Jira or ServiceNow.
In this role, you will manage onboarding and offboarding processes, provide First and Second Level support, and maintain user accounts in Active Directory and cloud services.
You handle daily customer inquiries, monitor servers and clients, resolve incidents, service requests and changes in Jira/ServiceNow, document tickets, manage service orders and coordinate 2nd/3rd-level teams and external vendors.
You act as primary contact for customer queries, manage service orders, prioritize Incidents, Changes and Service Requests, coordinate vendors, maintain tickets in Jira/ServiceNow and analyze operational data.
FERCHAU Engineering GmbH
In this role you develop a cloud management platform, implement and operate self-service interfaces for provisioning services, maintain documentation and governance, implement BSI IT-Grundschutz and automate via Ansible/Terraform.
In this role, you handle customer inquiries, manage service orders, and proactively monitor IT infrastructure. You also document processes in ticket systems and support IT projects with a focus on quality assurance.
