Jira Service Desk
4 job openings found.
menten gmbh
In this role, you handle 1st-level support via Jira, phone, and TeamViewer, addressing tickets related to printers, VPN, and Outlook, while developing EDI workflows and maintaining knowledge base content.
IABG
In this position, you ensure the availability of IT systems by configuring and maintaining them, creating documentation, and supporting project teams in system testing and client queries both onsite and remotely.
In this role, you ensure the stable availability of IT systems and support project teams with compliance system tests, including installation, configuration, and maintenance of complex IT systems.
TIM AG
In this role, you will be the primary contact for internal users, addressing their hardware and software issues while managing installations and documentation in the IT service desk.
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Aurora Energy Research GmbH
In this role, you will support users through troubleshooting, administer Office 365, and manage hardware installations. Additionally, you will oversee onboarding processes and further develop the IT infrastructure on-site.
NavVis GmbH
In this role, you serve as the first point of contact for technical inquiries, manage IT tickets, assist with troubleshooting, and ensure the functionality of hardware, software, and networks.
Allgäuer Überlandwerk GmbH
In this role, you will manage IT workstations, analyze issues, administer Active Directory objects, and assist in the rollout of new hardware and software solutions.
Enpal GmbH
In this role, you will handle technical support requests, diagnose and resolve hardware and software issues, and manage devices across Microsoft 365, Azure AD, and Intune, ensuring adherence to SLAs.
PULS GmbH
In this role, you will assist departments in developing tailored Atlassian solutions, optimize existing workflows, and conduct training for the effective use of Jira and Confluence.
Avantgarde Experts GmbH
In this role, you will manage IT incident reports in the ticket system and resolve issues through troubleshooting with users via remote access while ensuring documentation and customer communication.
adesso SE
In this role, you manage the application management of existing software, ensure smooth operations, implement monitoring and CI/CD processes, and provide advisory support to clients.
DIS AG
In this role, you will be the first point of contact for customer inquiries, manage service requests, monitor IT infrastructures, and document processes in ticket systems, while proactively solving issues and ensuring quality.
In this role, you will be the main point of contact for customer inquiries, coordinating service requests, overseeing IT infrastructure, prioritizing support incidents, and documenting processes in Jira or ServiceNow.
In this role, you will manage onboarding and offboarding processes, provide First and Second Level support, and maintain user accounts in Active Directory and cloud services.
You handle daily customer inquiries, monitor servers and clients, resolve incidents, service requests and changes in Jira/ServiceNow, document tickets, manage service orders and coordinate 2nd/3rd-level teams and external vendors.