Job
In this position, you ensure the availability of IT systems by configuring and maintaining them, creating documentation, and supporting project teams in system testing and client queries both onsite and remotely.
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Job technologies
Your role in the team
- Ensuring the stable operational readiness of IT systems and facilities.
- Development of balanced commissioning specifications with appropriate documentation.
- Supporting interdisciplinary project teams by defining inspection and maintenance schedules.
- Support for project teams, specialists, and managers in defining system configuration.
- Recording and documenting faulty events, working on their elimination during on-site deployments.
- Ensuring the operational readiness of internal test systems and customer service portals as well as specialized tool landscapes for the software development process.
- Independent installation and maintenance of customer systems nationally and internationally.
- First-level support and representation of the company, especially during on-site assignments.
- Support of acquisition and sales activities with a focus on Service and Maintenance.
Our expectations of you
Education
- Successfully completed studies in computer science, a comparable degree, or several years of experience.
Qualifications
- Familiar with installation, configuration, and maintenance of Windows- and Linux-based tools, as well as very good knowledge of modern IT concepts such as virtualization (e.g., MS Hyper-V, virtual LANs).
- Willingness to travel nationally and internationally.
Experience
- Extensive experience in the design, implementation, and maintenance of complex IT systems, along with practical experience in configuration management for complex products.
- Practical experience in handling customer service portals and ticket systems within agile processes (e.g., JIRA Service Desk).
- Experience in the specific environment of military standards and approval processes, a military background, as well as practical knowledge or certifications in the ITIL environment and/or V-Model XT are highly advantageous.
- Excellent German and English skills, as well as intercultural competencies and experience in direct customer contact.
What we offer
- You ensure the continuous readiness of our in-house IT systems in an exciting, team-oriented work environment through ongoing maintenance and support, and assist our project teams in preparing for and conducting compliance system audits (including customer involvement).
Benefits
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
The Federal Republic of Germany founded "Die Industrieanlagen-Betriebsgesellschaft mbH (IABG)" in 1961 as a central analytical and testing facility for the aviation and defense industries.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Industry, Production · Aviation, Space Travel
Employer reviews
- Team culture
- 3.5
- Engineering
- 3.0
- Working conditions
- 4.0
- Career growth
- 3.4
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