Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are the first point of contact for all questions about Workday, advise on technical options for supporting business processes, and conduct tests.
- Together with your colleagues from the Workday team, you will be responsible for process adjustments - if necessary with the support of external support - and will take care of the semi-annual adjustments (tests, problem solving, etc.).
- You are responsible for the regular monitoring and improvement of process quality and implement appropriate adjustments.
- You independently maintain your area of responsibility and monitor open processes (e.g. unassigned tasks).
- You will be responsible for 3rd level support (tickets from 1st and 2nd level support) and, if necessary, transfer tickets to 4th level support (creation, communication and follow-up).
- You will take care of regular training for the team and new colleagues in your focus area, inform them about changes and updates, and hand over new content to 1st-level support.
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Our expectations of you
Qualifications
- You are well versed in HR management processes and have already worked as an internal consultant and/or in a consulting/software company.
- You are IT-savvy and have a passion for solving complex requirements from different stakeholders.
- As a true team player, you enjoy supporting colleagues, know exactly what they are currently dealing with and think outside the box.
- You have strong analytical skills and excellent time management skills and enjoy working in a focused, detail-oriented and independent manner on various projects.
- You have very good written and spoken German skills at a native speaker level, as well as a good command of written and spoken English.
Experience
- You have at least 2 or more years of experience with Workday HCM Core (including Security Management), Absence Management and Time Tracking. A Workday Pro certification is a plus.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
Serviceplan Group
Since our founding in 2002, we have specialized in performance-oriented online, social and content campaigns. Based on this wealth of experience, we have further developed into a 360 ° planning media agency in 2018. With the view from the digital perspective on the classical media, we work out cross-media and data-based mediastrategies for our customers.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Advertising, Marketing, PR