Job
In this role, you are responsible for 1st and 2nd level IT support, handling incident and problem management, performing installations and rollouts of Windows clients, and providing onsite user support.
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Your role in the team
- IT support in 1st and 2nd level (Incident, Request & Problem Management)
- Hardware Asset Management including inventory, stock management, and warranty handling
- Installation, configuration, and imaging of Windows clients
- Management of Digital Workplaces and IT Infrastructure in Meeting Rooms
- Execution of hardware and software rollouts, upgrades, and changes
- On-site support for users with questions and issues
- You are an important part of a well-coordinated team
Our expectations of you
Education
- Completed training as an IT specialist in system integration (m/f/d) or a comparable qualification with professional experience in the Microsoft environment
Qualifications
- Excellent knowledge of Microsoft Windows desktop operating systems and Microsoft 365 (including Teams)
- Good knowledge of Microsoft Active Directory
- Basic knowledge of network technologies (LAN, WLAN, IP addressing, patching)
- Teamwork skills and confident demeanor
Experience
- Experience with Windows Imaging & Deployment
- Experience in handling ITSM/ticketing systems (ideally according to ITIL)
What we offer
- Diverse opportunities for further training
- Vacation and Christmas bonuses
- Corporate Benefits
- Public Transport Ticket
- Equipment Provision
Benefits
Work-Life-Integration
Food & drink
Health, fitness & fun
Topics you will work on
Job locations
About your employer
SanData is the IT company you can rely on for reliable and innovative solutions. We offer all IT services under one roof, and at competitive prices. With our years of experience, we have built up a large network of trusted partners. So why not take advantage of our comprehensive offerings and let us help you achieve your goals?
- 1-49 Employees
- Digital Agency
- Hybrid, Onsite
- Banking, Finance, Insurance
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